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Voyager Insurance Services Omdömen

http://www.voyagertravelinsurance.co.uk

EXCEPTIONELL

Tjänst

4.7

138

178

omdömen under det senaste året

Visar alla 2,591 omdömen

George

Feefo-verifierat

GBR

3 months ago

Vad George sa om Voyager Insurance Services:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

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Marketing Assistant

Voyager Insurance Services

3 months ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Penny

Feefo-verifierat

GBR

4 months ago

Vad Penny sa om Voyager Insurance Services:

Fab as always

Helpful discussion, options given , easy to talk to Overall fab experience As always

Nicholas

Feefo-verifierat

GBR

4 months ago

Vad Nicholas sa om Voyager Insurance Services:

Breakdown cover in Ireland

Straightforward process to buy, good value. Didn't breakdown, so not tested response to a breakdown yet.

Debra

Feefo-verifierat

4 months ago

Vad Debra sa om Voyager Insurance Services:

Staff very helpful. Waiting a long time for call to be answered.

Christopher

Feefo-verifierat

GBR

4 months ago

Vad Christopher sa om Voyager Insurance Services:

Simple application form

A sensible potion for people that ongoing conditions that aren't likely to cause an issue whilst away. Simple application too.

Nima

Feefo-verifierat

GBR

4 months ago

Vad Nima sa om Voyager Insurance Services:

Very helpful

I could get through on the phone easily to Order the insurance They explained things very well I haven’t needed to put in a claim as yet

Betrodd kund

Feefo-verifierat

4 months ago

Great Insurance

Easy to navigate the website. Good value

Muriel

Feefo-verifierat

GBR

4 months ago

Vad Muriel sa om Voyager Insurance Services:

Transit cover included

The purchase was all done online and when I asked about cover for airside transit in the Middle East the response was quick and not an issue. Very happy with this Travel Insurance Company and will...

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Betrodd kund

Feefo-verifierat

4 months ago