Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för Voyager Insurance Services | Kundtjänstomdömen för https://www.feefo.com/reviews/voyager-insurance-services | Feefo

Visar alla 2,522 omdömen

Betrodd kund

10 years ago

Dealt with professionally and quickly. Would use this company again.

Trusted Customer

Mid glamorgan

10 years ago

Vad Trusted Customer sa om Voyager Insurance Services:

Reliable and helpful

Very helpful have been with them for the past few years

Adam

Voyager Insurance Services

10 years ago

Hi, thanks for your kind feedback, we're pleased that you find our staff helpful.

Betrodd kund

10 years ago

Good service

Trusted Customer

Hampshire.

10 years ago

Vad Trusted Customer sa om Voyager Insurance Services:

Helpfull when phoned.

I had to phone after booking on line because it did not send my cover note automatically But very helpfull when I phoned

Betrodd kund

10 years ago

Don't expect your premium to reduce if an existing medical condition improves!

Very polite and efficient service, but not happy with the premium increase. Will shop around next year

Evie

Voyager Insurance Services

10 years ago

Hi there,

Thanks for your feedback.

We are currently investigating this and will update you with our progress.

Evie

Voyager Insurance Services

10 years ago

Hi there,

We have looked into this for you, and the price you have paid is correct for this year.

Unfortunately this year there has been a price increase and this effects all policies. As you renewed your policy with us, and we are grateful for your repeat business, you have received your renewal discount of 10%. This year the renewal discount was not enough to offset the new pricing.

In previous years we have managed to keep this price increase to a minimum hence why your previous policies with us decreased in price, and we hope next year we will be able to again keep any price increases to a minimum. We would be delighted if you come back to us and give us the chance to quote for your annual travel insurance so you can have the same great cover that you enjoy this year, next year.

We wish you all the best on your travels over the coming year.

Betrodd kund

10 years ago

Good price for travel insurance but follow up needs improving.

The initial phone call was good to obtain a quote but no one rang back when they said they would to sort out the policy.

Trusted Customer

Westmidlands

10 years ago

Vad Trusted Customer sa om Voyager Insurance Services:

Satisfied customer

I was told about you by a friend who had been insured by you for a trip to America, he said it was easy to deel with and get cover if you had a medical condition I also am a glider pilot and could...

Läs mer

Trusted Customer

Portsmouth

10 years ago

Vad Trusted Customer sa om Voyager Insurance Services:

Yet again prompt and helpful service

Straight through on the phone to someone who knew what they were talking about and was able to answer my queries and process the renewal. Polite and friendly throughout. This is the third year...

Läs mer

Betrodd kund

10 years ago

Going direct. Saved me money.

I had excellent help and yes I would recommend and certainly use again.

Betrodd kund

10 years ago

This company was recommended by our local hospital - They were really helpful

The lady I spoke with was so helpful and understanding. She explained everything really well.

Har du inte fått något erbjudande om att lämna omdöme?

Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

Varför lita på Feefo-omdömen?

Lär dig mer om Feefo

Voyager Insurance Services Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?