The initial booking was fine, but I had to contact Viva 4 weeks before our holiday as I had not received the information required for our boarding passes. I was told that an email should have been...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your feedback Michelle can you please send us your complaint to support@viva-holidays.co.uk our customer service manager will get in touch with you straightway.
Produktomdömen
Köpdatum: 13/10/2018
0
Dela
Betrodd kund
Feefo-verifierat
7 years ago
Patricia Crawford did all the booking --- to me it seemed to be well organised ---
I flew from Manchester with Sheila Boocock. We had no problems with the flight apart from it being late. We had...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback. We will have customer service looking into your refund.
Köpdatum: 07/10/2018
0
Dela
Betrodd kund
Feefo-verifierat
7 years ago
We brought this holiday and really enjoyed the time away. There were a few little things that was not that happy with one being one of the hotels we were booked into was awful it was a dry hotel...
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Viva Holidays
Viva Holidays
7 years ago
Thank you for your valuable feedback.
Köpdatum: 01/10/2018
0
Dela
Betrodd kund
Feefo-verifierat
7 years ago
..
Produktomdömen
Köpdatum: 04/10/2018
0
Dela
AP
Alan Phillips
Feefo-verifierat
7 years ago
Vad Alan Phillips sa om Viva Holidays:
From start to finish everything ran smoothly.which made the holiday enjoyable.
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Yes would use again very helpful staff would recommend to friends
Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Flight with Norwegian to JFK was very good. Hotels were excellent as was the Amtrak train from New York to Niagara.
Transfer from Niagara to Toronto didn't turn up! We couldn't contact company. The...
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Viva Holidays
Viva Holidays
7 years ago
Good to hear you are pleased with our product and level of our service, we rely on such comments to allow us a real insight into the service we provide, and glad to know you had a good time on your holiday.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
