Not all cost are included and hotels are very far from the city centre, poor flight every think was an extra only small hand luggage included had to pay £100 for a 15kg suitcase.
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer service manager will get in touch with you.
Everything seemed to have been booked correctly (we booked via SecretEscapes) but we had to chase up all the information about flights and ferry tickets etc. Nothing seemed to be sent automatically....
All travel arrangements and hotels were good. We were given the wrong pick up point for the Chianti tour so after contacting the tour operator they directed us to the coach which resulted in all...
Initially, god, but to discover on our train journey from Niagra Falls to New York that our room at the New Yorker had been cancelled and there was not a room available was quite disturbing....
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Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer service manager will get in touch with you.
Produktomdömen
Köpdatum: 13/03/2019
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Yoges Kotecha
Feefo-verifierat
7 years ago
Vad Yoges Kotecha sa om Viva Holidays:
Great Deal , could not be faulted for anything and were really helpful
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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
