Easy to book a ferry crossing and accommodation. Good choice of accommodation. Initially we were not given the option for which crossing in a day we wanted to travel on.
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Friendly efficient service
Very friendly, efficient service throughout
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Nothing was too much trouble, very helpful.
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Visit IOM:
Helpful, value for money, great location
I had a great experience using Visit IOM. I spoke to Jamie who was so helpful with my booking ensuring I understood everything. He explained everything so well and I felt completely satisfied with my...
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0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Fast efficient service
0
Dela
TC
Trusted Customer
Feefo-verifierat
Cheshire
8 years ago
Vad Trusted Customer sa om Visit IOM:
Holiday to the Isle of Man.
Easy to use online, kept well informed whilst making the booking and prompt confirmation of the booking.
1
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Visit IOM:
Lovely place to visit
Hotel didn't know I had paid and charged me a second time as they had no record of receiving payment. When I finally showed them a copy of my email they refunded me but was charged a higher rate by...
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Darrel Tinnion
Visit IOM
8 years ago
Thanks you for sharing your feedback, and for your time on the phone this morning.
I've spoken to the hotel and they explained one of the wedding group cancelled a room which should have been blocked off their system. We booked this room before it was blocked out and the hotel honoured the booking. The hotel should have made you aware the wedding was taking place and failed to pass on the information.
They said the discrepancy in the hotel payment was relating to VAT and taxes not being applied to the invoice, which again was an error on their part.
As discussed, the hotel has offered a gesture in recognition for the inconvenience caused.
Thank you again for for leaving your feedback.
Best regards
Darrel
TC
Trusted Customer
8 years ago
Great time everyone lovely, would definitely go back. Thank you for a lovely weekend :)
0
Dela
TC
Trusted Customer
Feefo-verifierat
8 years ago
Vad Trusted Customer sa om Visit IOM:
Visit Isle of man
I found the website easy to use and was good for adapting to my needs.
0
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Obtaining the reservations was easy! Proof is now in the pudding.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
