Thank you very much for taking the time to leave us a review! Please do follow our blog http://blog.vetsmedicover.co.uk and if you need anything please contact admin@vetsmedicover.co.uk.
Many thanks,
Team VetsMediCover
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Dela
Betrodd kund
Feefo-verifierat
9 years ago
Wish
I wish everything was paper based and not on line
Francesca
Muddy Paws
9 years ago
We can post the documents for you in paper form! Just let us know, we are more than happy to do that for you. Is there anything else we can help you with? Thank you for your feedback! It's interesting to hear what you would prefer. We will take your feedback into consideration. Many thanks, Team VMC
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TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
Good service by VetsMediCover
good
Francesca
Muddy Paws
9 years ago
Dear Jacqueline,
Thank you so much for leaving a review of VetsMediCover. Let us know if we can help you more on admin@vetsmedicover.co.uk.
Very good I had to claim and was very straight forward and didn't feel I ha...
Very good I had to claim and was very straight forward and didn't feel I had to justify just notify.
Francesca
Muddy Paws
9 years ago
Dear Pedro,
Thank you so much for taking the time to leave feedback! We really appreciate your reply. If there is anything we can do to improve your experience please do let us know on admin@vetsmedicover.co.uk.
Thanks again,
Team VetsMediCover
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Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
Generally efficient,but was left out of pocket by approximately £1200 betwe...
Generally efficient,but was left out of pocket by approximately £1200 between them and the vets,on one occasion
Francesca
Muddy Paws
9 years ago
Dear Conrad,
We don't have any notes on our system about a claim! Would you be able to give us more details so we can look into why this happened?
Thank your very much for your feedback, it really helps us.
All the best,
Francesca
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Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
As above
Only concern I have is the amount of time it takes in settling claim once made, had to chase a number of times
Francesca
Muddy Paws
9 years ago
Dear Mr Silvey,
Thank you for your feedback. Did you let us in the office know that you were claiming? We can investigate any delays. It could be that the vet is taking too long to provide required claim information! Every case is different. If you email admin@vetsmedicover.co.uk then we can get to the bottom of it.
Many thanks, Francesca
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Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
Having to ask for help claiming as I've never had a pet before they were v...
Having to ask for help claiming as I've never had a pet before they were very helpful and told me how to fill in the forms.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
