Very good service so far in what are difficult times.
So far (unfortunately this will be an ongoing claim) staff have been very helpful regarding advice on making a claim, claim forms have been sent through very quickly. The approval process so far...
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0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Great service quick payout!
Great service!
0
Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
Our claim was handled quickly and without any lengthy questioning from Vets...
Our claim was handled quickly and without any lengthy questioning from VetsMediCover. We have so far had no reason to give any negative feedback and we have been very happy with the service.
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Professional service
Our experience in VetsMediCover has been nothing but positive. All claims have been dealt with swiftly and efficiently.
0
Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
To the point.
I have claimed once before for an expensive operation and was paid out immediately.
I don't find the cover to be cheap and it can increase dramitically from one year to the next (made aware of any...
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0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Great at first, then........
Great at first, good service but then because my dog had a lot of treatment, I was told that I would have to pay two years at double the monthly payment and if I claimed within those two years I...
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1
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Could have been a little bit more helpful then it would not have taken so l...
Could have been a little bit more helpful then it would not have taken so long to settle the claim
Francesca
Muddy Paws
9 years ago
Thank you so much for leaving this review! If you need anything please do contact us on admin@vetsmedicover.co.uk. We are currently improving our strategy so that we are alerted to claims payments that are taking too long (based on some of this feedback!) So thanks again for this review and if you ever need anything please call or email VetsMediCover and we will be happy to help.
All the best,
Team VMC
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Too expensive and devoid of compassion now. Shame
Very expensive policy, for a dog admittedly getting older, but then to quibble over a relatively minor op fee, equivalent to less than four monthly payments, is petty and disheartening. Seemed a...
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Francesca
Muddy Paws
9 years ago
Thank you very much for alerting us to these issues and your feelings. We really appreciate this contact! If you need anything else in the future please do contact us on admin@vetsmedicover.co.uk.
Many apologies for any difficulties caused.
All the best,
Francesca
2
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Good service by VetsMediCover
..
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Excellent value for money . Vets medicover are the only policy to cover our...
Excellent value for money . Vets medicover are the only policy to cover our pet who had a broken leg
Francesca
Muddy Paws
9 years ago
Thank you for taking the time to leave us a review! Delighted to hear that we covered your pet who had a pre-existing condition!
Please do get in touch on admin@vetsmedicover.co.uk if you need anything else.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Team VMC