website easy to use and cover for my 🐕 is everything i need i have already recommended your service to a work college i would rate a 5th 🌟 but as yet I haven't received my policy either through the...
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Francesca
Muddy Paws
9 years ago
Dear Mr George,
Thank you for your feedback! The emails are automatically emailed to you but sometimes go to spam folders because of the attachments. The documents have been emailed to you again today and we are popping some in the post for you too. Normally, we keep everything online but just to be sure that you receive them they are now in the post.
If you have any questions do email us on admin@vetsmedicover.co.uk and please also follow us on Facebook to keep up to date https://www.facebook.com/vetsmedicover/.
Many thanks for the recommendation!
All the best,
Team VMC
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Dela
Betrodd kund
Feefo-verifierat
9 years ago
I have been very impressed with the speed that our claim has been handled and the regular emails received to keep me informed of proceedings.
I found VetsMedicover on line and have already...
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Francesca
Muddy Paws
9 years ago
Thank you very much for taking time to leave this review.
If you need anything else, you know where to find us!
Many thanks,
Team VMC
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Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
Right policy for my dog.
Knowledgeable staff and had the cover I needed without the usual catches at a good price delighted but hope never to use them!
Sarah
Muddy Paws
9 years ago
Good Morning Mr Price
Thank you very much for your wonderful feedback.
Like you, we hope that you have no need to call on our services, but should you have any queries or concerns, then please do not hesitate to contact our customer services team.
Kind regards
VetsMediCover
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Dela
Betrodd kund
Feefo-verifierat
9 years ago
Good all round insurance for unusual pet
Helpful service. Easy to understand insurance. At least £100 cheaper then quoted else where. More thing covered as well.
Sarah
Muddy Paws
9 years ago
Good Morning,
Thank you so much for your wonderful feedback. We trust that we can maintain our excellent level of service for you, and if you should have any queries or concerns, then please do not hesitate in contacting our customer service team.
Kind regards
VetsMediCover
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Dela
Betrodd kund
Feefo-verifierat
9 years ago
The claim was process efficiently and any queries where answered without delay
Sarah
Muddy Paws
9 years ago
Good Morning
Thank you for your feedback regarding our claims process and that you were pleased with the service provided. If we can be of assistance with any further matters, our customer service team are always happy to help.
Kind regards
VetsMediCover
0
Dela
TC
Trusted Customer
Feefo-verifierat
9 years ago
Vad Trusted Customer sa om Muddy Paws:
You cannot beat professional service so if you want the best for your pets go to
vetsmedicover
Sarah
Muddy Paws
9 years ago
Dear Mrs Sievwright
Thank you very much for your recent review. We are very proud of our customer service team at VetsMediCover and it is always pleasing to hear the same from our customers.
Please do not hesitate to call us with regards to any query.
Kind regards
VetsMediCover
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Recommend this company
The customer service when I had to contact the company was excellent.The insurance was easy to buy online and very competitively priced. I will use this company in the future.
Sarah
Muddy Paws
9 years ago
Dear Customer
Thank you very much for your feedback with regards to our company and customer service. We hope that Newton has settled into his new role and look forward to hearing from you again in the future.
Kind regards
VetsMediCover
0
Dela
TC
Trusted Customer
Feefo-verifierat
Dorset
9 years ago
Vad Trusted Customer sa om Muddy Paws:
Excellent!!
Able to work out a cover for our rescue dog which is very reasonable.
Excellent . Helpful agents.
Would recommend and use again should the need arise.
Francesca
Muddy Paws
9 years ago
Dear Patricia,
Thank you so much for taking the time to leave feedback! We really appreciate it.
very polite ,policy reads like it is what im looking for with the cover for my new puppy.
we shall see ,hopefully we wont need to make claim,
Sarah
Muddy Paws
9 years ago
Dear Mrs Holness
Thank you so much for your review regarding our policy cover and customer service.
Like you, we hope that you won't need to use your insurance for Ari, but if you should require us, then please contact us at your earliest convenience and we will be happy to assist you with your query, no matter how small!
Kind regards
VetsMediCover
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Excellent service and value for money
I think your service is excellent, there was no delay in payment when we had to claim last year for kennel cough.
Sarah
Muddy Paws
9 years ago
Dear Customer
Thank you for your kind review with regards to our service. It is always good to receive positive feedback regarding our claims and customer service.
Please feel free to contact us at any time regarding any queries or concerns you may have in respect of your cover.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Team VMC