Flavour ordered was no good (watermelon ice). Ordered early morning with express delivery, expecting same day dispatch, item was dispatched next day, plus extra day on delivery meant 3 days for...
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krissy
Vapoholic
3 years ago
Hi there,
Thank you for taking the time to leave us a review, sorry to hear that you did not enjoy the flavour Watermelon Ice and that your order was not dispatched same day it was ordered. We do try to get as many orders out as soon as possible while keeping the quality in the service we like to offer, this is something that we are working on and have expanded our team regarding this. With regards to the flavour of the liquid, we do offer samples before making the big jump, however, we are always happy to help if you are not enjoying a liquid you have ordered, our customer service team will be happy to help!
Our customer service email is hello@vapoholic.co.uk
Kindest regards
Have brought a couple of times items have been delivered in 2-3 days. Have some good deals which keep me coming back to website to check what's currently on offer. Will use again 100%
brilliant service, will be using vapoholics for all my juice.
Produktomdömen
Köpdatum: 22/08/2022
0
Dela
SB
Sara Budge
4 years ago
Uppladdade medier
Visa alla medier (1)
Vad Sara Budge sa om Vapoholic:
Received a different product to the one I order and it is not to my taste but have no choice but to use it
Bitterly disappointed
Sheridan
Vapoholic
4 years ago
Hi Jane,
I apologise for the mistake on your order here.
I can't see any communications on our system from you regarding the mix-up with your order. In this case, we would rectify the mistake made by sending you a replacement for the correct liquid.
Please get in touch with us at Info@vapoholic.co.uk If you would like to discuss this further or if you feel we can help in any way.
SB
Sara Budge
4 years ago
Excellent
Köpdatum: 14/08/2022
0
Dela
JA
Janice Antoine
4 years ago
Vad Janice Antoine sa om Vapoholic:
Great service. Received quick and the flavours were great.
Just brilliant no issues at all can't complain in anyway, CBD eliquid tastes amazing, and has sorted my sleep out, I've kicked nicotine, and am just feeling better in general, cheers!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
