Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
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omdömen under det senaste året
Utility Point är inte längre en aktiv Feefo-kund
Visar alla 302 omdömen
Betrodd kund
5 years ago
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
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Dela
Betrodd kund
5 years ago
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
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Jean
5 years ago
Vad Jean sa om Utility Point:
All ways helpful
Yes we would recommend
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Tom
Pershore
5 years ago
Vad Tom sa om Utility Point:
Tophole! I have no citicism at all of their service.
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Dela
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Peter
5 years ago
Vad Peter sa om Utility Point:
No major problems
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Dela
CE
Ceri
Bridgend
5 years ago
Vad Ceri sa om Utility Point:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
India
Utility Point
5 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
5 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
India
Utility Point
5 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
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Betrodd kund
5 years ago
good deal
the change over from e on was smooth and faultless
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Anthony
5 years ago
Vad Anthony sa om Utility Point:
Would have been 5 star but a telephone to UP did not answer my concern
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Eric
5 years ago
Vad Eric sa om Utility Point:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.