Thank you very much for the outstanding 5 star review! We are thrilled to hear that we resolved the issue on your order. We look forward to your future orders!
0
Dela
Betrodd kund
Feefo-verifierat
6 months ago
5
No servuce recvd
ECO Wizard
Eco Wizard
5 months ago
Thank you for the review. We processed this order for you on Thursday 9th April and it was shipped on a standard delivery, arriving on 13th April. Since then, we have not received any contact from you about the product or order, so do not believe this review to be a fair representation of our service. Please let us know if there is anything we can help with. Thank you, Ted @ EcoWizard
1
Dela
RS
Rob Sparks
Feefo-verifierat
GBR
6 months ago
Vad Rob Sparks sa om Eco Wizard:
Awesome company with faultless service
Faultless service, they went above and beyond to ensure that I had the best solution to my needs.
What could have been a disaster following the collapse of GivEnergy these guys (my contact was Ted)...
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ECO Wizard
Eco Wizard
5 months ago
Thank you for the amazing 5-star review! We are delighted to hear that your order issue was resolved and that Ted was able to provide such an excellent service! We look forward to your future orders!
0
Dela
Betrodd kund
Feefo-verifierat
6 months ago
Very poor experience – would not recommend.
The item arrived the next day, which was great. However, when the electrician came to install it on Saturday, we discovered that essential parts were missing, including the junction box and internal...
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ECO Wizard
Eco Wizard
5 months ago
Thank you for the review. We are sorry to hear that you have been experiencing problems with your order. We purchase these units directly from the manufacturer, so all the required parts should have been included. We feel this review is unfair, as we never received any contact from you stating that the units was missing parts, so were unable to resolve this for you. Had we known, we could have liaised with Ohme to arrange this for you.
We were able to match the price, but the supplier you bought from were offering an extra discount for first time buyers, which we cannot match as part of our terms and conditions. We also state that our Price Match Promise is always at our discretion. We are also uncertain whether the website you bought from are registered Ohme resellers, which we are. We apologise if this was not made clear to you through contact. Please let us know if we can be of any assistance going forward. Thank you, Ted @ Wizard
2
Dela
Betrodd kund
Feefo-verifierat
6 months ago
Very fast delivery
ECO Wizard
Eco Wizard
5 months ago
Thank you for the great review! Please do let us know if we can provide any assistance or support @ sales@ecowizard.co.uk and we'll be happy to help!
0
Dela
Betrodd kund
Feefo-verifierat
6 months ago
.
Quick and convenient
ECO Wizard
Eco Wizard
5 months ago
Thank you for the amazing 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
0
Dela
SM
Sandra Millward
Feefo-verifierat
GBR
6 months ago
Vad Sandra Millward sa om Eco Wizard:
Easy to get hold of customer service and answered all my queries
ECO Wizard
Eco Wizard
5 months ago
Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
Great company and charger
Customer service was perfect and very accommodating. Replies to my emails were extremely fast, helpful and friendly. Totally recommend.
Eco Wizard is a market-leading reseller of Green heating, SMART Home and Eco products, all specially chosen to enhance the efficiency and energy-saving potential of your home.
Our team of eco technology experts - the Eco Wizards - are always looking out for the best brands and most innovative industry names, while constantly striving to offer you the most competitive pricing out there..
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Eco Wizard is a market-leading reseller of Green heating, SMART Home and Eco products, all specially chosen to enhance the efficiency and energy-saving potential of your home.
Our team of eco technology experts - the Eco Wizards - are always looking out for the best brands and most innovative industry names, while constantly striving to offer you the most competitive pricing out there..