The delivery was two days late and delivered to wrong address!
I’m sure the product will be fine, just won’t go direct again.
Charlotte
Ultra Products
1 year ago
Thank you for your feedback, I'm sorry that your order was delayed by a day with our couriers, we always try to uphold our 'Next Working Day Delivery' promise.
- The Ultra Products Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Ultrasmooth Grout, natural grey
Cheapest on price. Delivered in 1-2 days. Easy to follow instructions. Watched a few utube videos 1st. We added extra water as we were grouting between cobbles and found it easier to spread. We also...
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0
Dela
RD
Rolf Depolla
Feefo-verifierat
GBR
1 year ago
Vad Rolf Depolla sa om Ultra Products:
Great Product
After a lot of research weighing up Sika products against the Ultracrete I opted for the latter and was amazed at the speedy setting time and strength, rock hard within an hour! Now I'm walking the...
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0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Excellent product and delivery, highly recommended
Excellent product with fast delivery too - but you have to work fast once its mixed so prepare everything you need first like tools and water.
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Good gear rubbish delivery.
The product is very good once you get used to it, be prepared for a fair bit of wash off especially on very uneven surfaces.
Main issue I had was DHL delivering first off at 8.30 pm, luckily it was...
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0
Dela
SG
Stephen Gough
Feefo-verifierat
GBR
1 year ago
Vad Stephen Gough sa om Ultra Products:
Flowpoint is the dog’s beach balls!
Delivered quickly and efficiently.
But the best thing is the product. Flowpoint is excellent, simple to mix and so easy to use, and a thousand times quicker than hand pointing.
0
Dela
CS
Chris Saunders
Feefo-verifierat
GBR
1 year ago
Vad Chris Saunders sa om Ultra Products:
Poor delivery service
Order made 23rd September. DHL advised delivery will be 24th. It's now 29th and still no item has arrived. I feel DHL are letting ultra products down. However, customer service has been impeccable...
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Charlotte
Ultra Products
1 year ago
Thank you for your feedback, we appreciate your patience while our couriers are a bit overwhelmed. If you have any issues with your deliveries in future please don't hesitate to get in contact, we are happy to contact the couriers on your behalf.
-The Ultra Products Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Great price, service not so good.
My order was not sent out on time, although purchased with Next Dy delivery.
I had to call to tell them it was not received.
Very abrupt staff on the telephone, and phone was put down at the end...
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Charlotte
Ultra Products
1 year ago
I am sorry that you received service that you were not happy with, this is below the standard we expect and will be addressed. Your order did unfortunately slip the net and was missed, my apologies for the delay and any inconvenience this then caused.
-The Solseal Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Good product, worth the money
Ordering easy and prompt free delivery was great. Product looks far better that brush-in alternitives but you need to work quick as the open time is limited, especially in hot weather. Cant comment...
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
