Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Tripster Recensioner

Visar alla 12,092 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

excellent service, still lacking alternative payment methods

Easy to navigate and straight forward. I gave it 4 out of 5 stars for offering only one method of payment. Most platforms offer alternative payment methods including PayPal option. Otherwise, it is a...

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Megan

Tripster

1 year ago

Thanks for sharing your booking experience. We are always looking for way to improve our site, thanks for the feedback regarding the payment options.

Brittany Hernandez

Feefo-verifierat

1 year ago

Vad Brittany Hernandez sa om Tripster:

Disappointed.

I got to the merchant and my tickets email hadnt come through yet. I had to call 3 different times for a representative. Neither was able to help. I had to stand online at the merchant for 30 minutes...

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Megan

Tripster

1 year ago

We are sorry to hear you were having an issue with the tickets. We are showing a refund was requested and sent back to your original form of payment. You should have seen that reflected in your account.

Betrodd kund

Feefo-verifierat

1 year ago

Not as hoped

Never received the tickets in my email. I took a picture of them at purchase or would have not gotten in the event. I double checked that the email address was correct. And you can see it is as you...

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Megan

Tripster

1 year ago

So sorry to hear about your review. We are showing the tickets were sent to the email address on the account. Sometimes was always suggest checking the junk or spam folder. Glad to hear you were able to enjoy the museum. Please know our team is available 7 days a week should you need any assistance with resending a voucher.

Betrodd kund

Feefo-verifierat

1 year ago

Betrodd kund

Feefo-verifierat

1 year ago

Acceptable ticket service

It was fine. Had difficulty with mobile app, but was able to complete on my laptop.

Brianna

Tripster

1 year ago

Thanks for the 4-stars!

Earnestine Woods

Feefo-verifierat

Atlanta GA

1 year ago

Vad Earnestine Woods sa om Tripster:

Easy Peasy

Brianna

Tripster

1 year ago

Glad you were able to purchase with ease!

Shawna Robinson

Feefo-verifierat

Atlanta

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5 stars!

Betrodd kund

Feefo-verifierat

1 year ago

So glad we found them

It was great to get the tickets at a cheaper rate. They were very helpful when a problem came up. Would definitely use them again.

Brianna

Tripster

1 year ago

So glad we were able to help you save money and problem solving for any issues that arose! Can't wait to help you in the future!

Gail Orozco

Feefo-verifierat

Indiana

1 year ago

Brianna

Tripster

1 year ago

Thanks for the 5-stars!

Alissa

Feefo-verifierat

Florida

1 year ago

Vad Alissa sa om Tripster:

Everything was great!

Brianna

Tripster

1 year ago

So glad your experience was great! Thanks for the feedback!

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