TravelUp Omdömen

Good afternoon, Mr. Hamitouche, Thank you for the fantastic 5-star rating! ⭐⭐⭐⭐⭐ We truly appreciate your support and are delighted to know you had a positive experience with TravelUp. We look forward to assisting you again in the future! Regards, TravelUp

Good evening, Mr. Eapen, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Good morning, Mrs. Sardar, Thank you for sharing your feedback. We’re sorry to hear that your travel experience did not meet your expectations. We understand your concerns regarding the flight delay, dietary requirements and seating comfort. As these aspects are managed by the operating airline, we regret that these issues affected your overall experience. We appreciate you bringing your concerns to our attention and will take your feedback on board as we continue working to improve the support and service we provide to our customers. We hope to have the opportunity to provide you with a better experience in the future. Regards, TravelUp

Good evening, Mrs. Niranjan, hank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Good evening, Mrs. Niranjan, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Good morning, Mr. Sibanda, We’re very sorry to hear that you were unhappy with your experience and understand your concerns regarding the fare and additional charges. We take allegations of misleading pricing very seriously. Fares and ticket conditions can vary depending on the airline, fare type and services selected, and any applicable charges should be clearly communicated before payment or when changes are requested. We would appreciate the opportunity to review what happened with your booking and understand why you were advised of an additional amount. Please contact us privately with your booking reference and registered email address so our team can investigate this further. We sincerely apologise for the frustration caused and appreciate you bringing your concerns to our attention. Regards, TravelUp

Good morning, Mr. Kamil, Thank you for sharing your feedback. We’re sorry to hear that you found our online service slow and apologise for any inconvenience this may have caused. We appreciate you bringing this to our attention. Your feedback is important to us and will be shared with the relevant team as we continue working to improve the speed and overall quality of our online service. We hope to provide you with a smoother experience in the future. Regards, TravelUp

Good evening, Miss. Pednekar, Thank you for your 5-star rating. We are delighted to know that you had a positive experience with us. Your support and feedback are greatly appreciated, and it means a lot to our team to receive such a wonderful rating. Thank you for choosing us for your travel needs. We look forward to assisting you again in the future and helping to make your next trip just as enjoyable. Regards, TravelUp

Good morning, We’re very sorry to hear about your experience and understand how frustrating it must have been to be seated separately from your family, particularly when travelling with young children. We appreciate your concerns regarding the seating arrangements and the additional charges involved in selecting seats together. Seat allocation is generally subject to airline availability and the airline’s seating policy, and charges may apply for specific seat selections. Nevertheless, we understand how disappointing this situation was and sincerely apologise for the frustration caused. We will share your feedback with the relevant team as we continue working to improve the information and support provided to our customers. Regards, TravelUp

Good evening, Miss. Davies Thank you for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you found your experience with TravelUp nice and easy, with no trouble, and that our email updates kept you well informed throughout your journey. We truly appreciate your kind feedback and thank you for choosing TravelUp. We look forward to assisting you again in the future! Regards, TravelUp

Good evening, Mr. Kilunga, Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re delighted to hear that you found our service excellent and your experience smooth and hassle-free. We truly appreciate your kind feedback and thank you for choosing TravelUp. We look forward to assisting you again in the future! Regards, TravelUp