As seasoned cruises I was looking for a Cruise to introduce to cruising some of the other family members. After negotiating the cruise and discussing costs for two cabins finally came up with an...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience for your Family.
Köpdatum: 21/11/2019
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LC
Leah Curds
Feefo-verifierat
6 years ago
Vad Leah Curds sa om Cruise Megastore /Travel Megastore:
Polite, friendly staff. Spoke to Ashleigh Alcock. Very helpful. Also spoke to Sandra, in travel and organized extra days and flight home. Staff made it less stressful for us. Checking off all details...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.
Köpdatum: 21/11/2019
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Betrodd kund
Feefo-verifierat
6 years ago
The service was easy to move around and explore. I received an excellent deal with my next cruise.
I have received phone calls keeping me updated.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!
Köpdatum: 20/11/2019
0
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RS
Rod Shadbolt
Feefo-verifierat
Hobart
6 years ago
Vad Rod Shadbolt sa om Cruise Megastore /Travel Megastore:
Agent handled my enquiry & booking in great manner
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.
RS
Rod Shadbolt
6 years ago
I did fail to say the agent was Mark - mark.laus@ourvacationcentre.com who was very courteous with pleasant phone manner!
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and will certainly let Mark know of your comments. We look forward to booking you again in the future.
Köpdatum: 19/11/2019
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TC
Trusted Customer
Sydney
6 years ago
Vad Trusted Customer sa om Cruise Megastore /Travel Megastore:
They organised our cruise details very quickly ! Everything went smooth. I would fecommend tgem.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
Köpdatum: 15/05/2019
1
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Betrodd kund
Feefo-verifierat
6 years ago
Matt was efficient, getting back to me when he said he would. With the huge number of cruises, it is difficult for anyone to be across all of them so there was a little bit of backwards and forwards...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Wow what a great review! Thank you for taking the time to rate your experience and look forward to many more interactions. I will make sure Matt gets the recognition he deserves.
Köpdatum: 18/11/2019
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Betrodd kund
Feefo-verifierat
6 years ago
Service and communication is very good. Staff experience and knowledge appear excellent.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review
Köpdatum: 18/11/2019
0
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Stewart Madden
Feefo-verifierat
6 years ago
Vad Stewart Madden sa om Cruise Megastore /Travel Megastore:
you could send a booking confirmation with the correct date and time of ship departure and read my reply e mail
Karen King
Cruise Megastore /Travel Megastore
6 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.
Köpdatum: 17/11/2019
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JM
Jeanne Maher
Feefo-verifierat
6 years ago
Vad Jeanne Maher sa om Cruise Megastore /Travel Megastore:
The customer service I received fromJacson Cornish was impeccable and I would recommend them to anybody
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for the great review Jeanne! We are thrilled you’re so happy with your recent experience. Jackson really is a fantastic agent; we feel so lucky to have him.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.