I just felt that they were all nice and answered questions till I payed and booked then when I had a problem with self check in could not get any clear answer said they would call me back but haven’t...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear about your experience and can assure you this is an uncommon instance. We will contact you shortly to make sure that everything is finalised for you.
Köpdatum: 29/01/2020
0
Dela
TC
Trusted Customer
Feefo-verifierat
Maaroom
6 years ago
Vad Trusted Customer sa om Cruise Megastore /Travel Megastore:
Listen to what people are wanting and not just rushing to get a sale. Had th phone numerous times for an invoice to validate my cruise booking, and various other things
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.
Darren Sharman was just fantastic, prompt with his call back and just a lovely manner.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.
Köpdatum: 12/02/2020
0
Dela
TC
Trusted Customer
Feefo-verifierat
Brisbane
6 years ago
Vad Trusted Customer sa om Cruise Megastore /Travel Megastore:
After booking a back to back cruise, I contacted our sales representative to contact Carnival re staying in the same cabin for both cruises. He was going to call me back twice and I still haven't...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are so sorry to hear that this is the experience you have received and can assure you this is not the feeling we aim to leave our members with. We will have the right agent contact you shortly to discuss this further.
Köpdatum: 28/01/2020
1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Very helpful looking forward to my cruise
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your time, we are excited to help you with future bookings!
Köpdatum: 28/01/2020
1
Dela
Betrodd kund
Feefo-verifierat
6 years ago
It was an absolute pleasure to deal with Nicole Hodgkinson. I have never been on a cruise before and she had both endless patience and advice with the bookings. I couldn’t rate my experience higher...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Nicole know of your comments and we can’t wait to help you book your next holiday!
Köpdatum: 07/02/2020
0
Dela
TC
Trusted Customer
Feefo-verifierat
Brisbane
6 years ago
Vad Trusted Customer sa om Cruise Megastore /Travel Megastore:
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.