I arrived for my appointment I was told the gentleman Clive was not in? So I did not have my appointment. The next day I received a message to say I did not attend the appointment?
Customer Care Team
Debt Free Advice
5 months ago
We're sorry to hear about what happened with your appointment. That certainly shouldn’t have been your experience. We’ll contact the manager to look into this and find out what went wrong. Thank you for bringing it to our attention, and please accept our sincere apologies for the inconvenience caused.
0
Dela
JA
Jay
Feefo-verifierat
GBR
5 months ago
Vad Jay sa om Debt Free Advice:
First hand
Lucie was very helpful and understanding. She explained and took my points and recorded. Being disabled it helps , as I felt secure talking to her. Thanks so much
Customer Care Team
Debt Free Advice
4 months ago
We’ll be sure to share your kind words with Lucie - they’ll be so pleased to hear it! We’re committed to supporting every client with care, and we’re glad your experience reflected that.
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
It was excellent
Customer Care Team
Debt Free Advice
5 months ago
Thank you so much for your 5-star review! We’re delighted to hear you found our service excellent and really appreciate your feedback.
0
Dela
JU
Justine
Feefo-verifierat
GBR
5 months ago
Vad Justine sa om Debt Free Advice:
Happy with the service
Very helpful, and very happy with being kept up to date with my process.
I have been given all the right information to help me move forward in a positive manner.
I am hopeful my situation will...
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Customer Care Team
Debt Free Advice
5 months ago
Thank you so much for your 5-star review! We're so glad to hear you had a positive experience with us. Your feedback means a lot and helps us continue delivering support to those who need it most.
0
Dela
JE
Jerome
Feefo-verifierat
GBR
5 months ago
Vad Jerome sa om Debt Free Advice:
mrs kalpame and mr Peter help us more. Very good service.All people are good.
The Customer Care Team
Debt Free Advice
5 months ago
Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee and Peter. We are ecstatic that your expectations were met - and we were able to assist you!
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
I felt the service was great for people in my position and the lady that saw me seemed extremely sympathetic and understanding. She helped me with everything as I have spelling and reading and...
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The Customer Care Team
Debt Free Advice
5 months ago
Thank you for your five star review and for taking the time to share your experience with us. We are delighted that you had a positive experience and that we were able to help.
0
Dela
VA
Valda
Feefo-verifierat
GBR
5 months ago
Vad Valda sa om Debt Free Advice:
Debt free Advice
Kechi and Sara were incredibly helpful and supportive. They opened my eyes to options I did not know existed and explained everything clearly and patiently. I am very grateful for their guidance...
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The Customer Care Team
Debt Free Advice
5 months ago
Thanks for the awesome review, Valda! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
0
Dela
RO
Roohullah
Feefo-verifierat
5 months ago
Vad Roohullah sa om Debt Free Advice:
I am very happy from you thank you so much for your help
The Customer Care Team
Debt Free Advice
5 months ago
We are grateful that you took the time out to leave us a 5 star review. Your feedback helps us to improve the service for everyone
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
Debit advice
They’re doing well, but appointment is not easy too long waiting time so you need to consider about that rest of them. They’re doing well.
The Customer Care Team
Debt Free Advice
5 months ago
We're happy to see that you had a 5-Star experience at SWLLC. Thanks for sharing!
0
Dela
Betrodd kund
Feefo-verifierat
5 months ago
kalpamayee Is a great advisor
My application is not yet complete due to the cyber attacks at RBKC so we are waiting till those are resolved so that we can get the accurate information however my advisor kalpamayee has been very...
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The Customer Care Team
Debt Free Advice
5 months ago
Thank you for the wonderful review and for taking the time to share your feedback with Kalpamayee. We are ecstatic that your expectations were met - and we were able to assist you!
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].