Professionals needed to provide proper targeted advice
general advice repeated, probably repeated to everyone.
Customer Care Team
Debt Free Advice
4 months ago
We’re sorry to hear that your experience didn’t meet expectations and that you felt the advice provided wasn’t tailored to your situation. We aim to offer clear, targeted guidance to everyone we support, so it’s disappointing to know we fell short for you.
We’d really appreciate the opportunity to understand more and put things right - please contact us on 0800 808 5700 so we can discuss this further and try to resolve your concerns.
0
Dela
AL
Alessandra
Feefo-verifierat
GBR
4 months ago
Vad Alessandra sa om Debt Free Advice:
The service was accurate and professional. Very caring approach.
I would like to commend the agent Alithea Mendez for her amazing work.
Customer Care Team
Debt Free Advice
4 months ago
We’re delighted to hear that you found our service accurate, professional, and caring. Your commendation for Alithea Mendez means a great deal - we’ll be sure to share your feedback with them. We truly appreciate you taking the time to share your experience
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Debt service, reliable
I used the debt free advice, it was very simple and helpful.
Easy to understand once they talked to you about paying debt piece by piece.
Great advice, good service……
Thanks…….
Customer Care Team
Debt Free Advice
4 months ago
We’re really glad to hear you found our advice simple, clear, and helpful in managing your debt step by step. It’s great to know our team made things easy to understand. Thanks again for choosing Debt Free Advice - we appreciate your feedback!
0
Dela
MA
Madalina
Feefo-verifierat
4 months ago
Vad Madalina sa om Debt Free Advice:
Kindness, helpfully.
Hy and thank you very much for your kindness, helpfull , lisen my issue and politely.
Customer Care Team
Debt Free Advice
4 months ago
Thank you so much for your wonderful feedback. We’re really glad to hear that you felt listened to and supported - kindness and helpful service are exactly what we strive for. It means a lot that you took the time to share your experience
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Was very happy with the advice
Very good no judgment advice good
Customer Care Team
Debt Free Advice
4 months ago
Thank you so much for your for the 5-star rating. We're so pleased to hear that you found our advice helpful and felt no judgment throughout your experience - that’s exactly the kind of support we strive to provide.
1
Dela
AM
Amanda
Feefo-verifierat
GBR
4 months ago
Vad Amanda sa om Debt Free Advice:
Great service
Excellent service. The advisor was great very helpful. I shared the events that led up to my current financial situation. I was given very good advice on benefits that I could claim, that I did not...
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Customer Care Team
Debt Free Advice
4 months ago
Thank you so much for taking the time to share your feedback and for giving us a 5‑star review. We’re really pleased to hear that you found our advisor helpful and that the support and guidance provided were useful to you. It’s great to know the financial breakdown and advice on benefits made a positive difference.
We wish you the very best moving forward, and please don’t hesitate to reach out if you need any further help
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Fresh
Am a bit blown away but its all good. Thanks
Customer Care Team
Debt Free Advice
4 months ago
Thanks so much for your feedback! We’re really glad to hear that you had a positive experience with us. If there’s ever anything more we can do to make things even smoother next time, we’d love to hear from you.
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Excellence
The service I received was very quick and put my mind at ease. Don't know where I would be without them. I truly appreciate there excellence on what they do. Thank you so much
Customer Care Team
Debt Free Advice
4 months ago
Thank you so much for your kind words and 5-star review. We’re so pleased to hear that our team was able to help quickly and put your mind at ease. Your appreciation means a great deal to us - it’s exactly why we do what we do
0
Dela
RE
Renuga
Feefo-verifierat
GBR
4 months ago
Vad Renuga sa om Debt Free Advice:
Excellent service
Customer Care Team
Debt Free Advice
4 months ago
Thank you so much for your excellent feedback! We’re delighted you were happy with the service and really appreciate you taking the time to share your experience.
0
Dela
Betrodd kund
Feefo-verifierat
4 months ago
Good 👍
Customer Care Team
Debt Free Advice
4 months ago
Thank you so much for your 5-star review and kind feedback! We really appreciate your support and are glad you were happy with our service.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].