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Omdömen för Cruise & Vacation Desk | Kundtjänstomdömen för {{merchantUrl}} | Feefo

2,721 av 2,719 omdömen

Betrodd kund

Feefo-verifierat

6 years ago

Not well trained. No incentive

They are not knowledgeable on how upgrades or price drops work. I’ve had to train multiple people at their business and even ask for a 3 way conversation with the cruise line many times. Their...

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Jill L.

Cruise & Vacation Desk

6 years ago

We're sorry to hear that you have encountered some hiccups with price drops and upgrades on your reservations. All cruise lines work a little differently in these scenarios andwe do our best to keep up with their policies. Just a reminder that we are openMonday - Fridayfrom 9a - 8p EST and Saturday and Sunday from10a - 6p EST. Your Travel Advisor will be in touch with you later today and we hope to win you back!We appreciate yourfeedback,Cruise & Vacation Desk

Jill L.

Cruise & Vacation Desk

6 years ago

We're sorry to hear that you have encountered some hiccups with price drops and upgrades on your reservations. All cruise lines work a little differently in these scenarios and we do our best to keep up with their policies. Just a reminder that we are open Monday - Friday from 9a - 8p EST and Saturday and Sunday from10a - 6p EST. Your Travel Advisor will be in touch with you later today and we hope to win you back! We appreciate your feedback,Cruise & Vacation Desk

BARBARA & DOUGLAS WILLIAMS

Feefo-verifierat

6 years ago

Vad BARBARA & DOUGLAS WILLIAMS sa om Cruise & Vacation Desk:

I called to pay off our cruise to Hawaii. I did not have to jump through hoops. It was fast and easy like it always is. I like your company and will continue to book cruises with you. Looking for...

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TONY GREEN

Feefo-verifierat

6 years ago

Vad TONY GREEN sa om Cruise & Vacation Desk:

Always professional Always on point

Betrodd kund

Feefo-verifierat

6 years ago

We have had many great experiences with the help from C&VD. Christina always takes time to answer questions, provides timely communications, and always makes us feel like her #1 priority.

PRAKASHKUMAR PATEL

Feefo-verifierat

6 years ago

Vad PRAKASHKUMAR PATEL sa om Cruise & Vacation Desk:

Very knowledgeable person. Her name gordan Glanda..!! Love to have 5 -/- extra. Cruise lines normally price

JASON & MALLARY WETNIGHT

Feefo-verifierat

Springfield MO

6 years ago

Vad JASON & MALLARY WETNIGHT sa om Cruise & Vacation Desk:

Always great communication,above and beyond service

I’ve come back to CruiseVac Desk for every cruise the past 9 years because of the excellent communication and courteous assistance. We even had issues with a 3rd party excursion company and they were...

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CAROL & PATRICK YANCEY

Feefo-verifierat

6 years ago

Vad CAROL & PATRICK YANCEY sa om Cruise & Vacation Desk:

Our travel agent with Cruise & Vacation (Stacey) is excellent.

Yes I would recommend especially our agent Stacey.

SANDRA & THOMAS MOORE

Feefo-verifierat

6 years ago

Vad SANDRA & THOMAS MOORE sa om Cruise & Vacation Desk:

great personalized customer service

BARBARA & JASON MOFFETT

Feefo-verifierat

6 years ago

Vad BARBARA & JASON MOFFETT sa om Cruise & Vacation Desk:

Cruise insurance

Sold me travel guard gold insurance. Jason had to see the doctor on the ship. 5070.00 later. Save all the paperwork. Mail it in check back in 3 weeks. Will use cruise and vacation desk again

JEANNETTE & PHILLIP PELUSO

Feefo-verifierat

6 years ago

Vad JEANNETTE & PHILLIP PELUSO sa om Cruise & Vacation Desk:

Good service, but not necessarily the best deal

Kailey, our agent, is always helpful. She provides the information that we need and answers any questions that I have. I was disappointed to find that I could have gotten a better deal elsewhere,...

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