Thank you for your review.
We apologise for any inconvenience caused. Your email was unfortunately caught in our spam filter, and someone will be in touch in due course. We are unsure as to why you had not received a confirmation email, but we have recently had some large updates to our notification system which may have been the cause, and we again apologise that you had not received any.
As said, someone from our customer service team will be in touch with you soon, and we hope to solve this issue for you.
Thank you for your feedback. It is great to hear that you have had a positive experience and that your turf has greened up despite the high temperatures and dry weather we have been seeing. Our topsoil is screened to 20mm, but if you notice any larger material within the product, please feel free to send photos to our customer service team.
Köpdatum: 05/08/2026
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EL
Elizabeth
Feefo-verifierat
GBR
1 month ago
Vad Elizabeth sa om Topsoil Direct Ltd:
Fantastic from start to finish
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Iris
Topsoil Direct Ltd
1 month ago
Thank you for your feedback. We are happy to hear that you had a positive purchase and delivery experience. Your turf looks so healthy and green. If you have any questions or queries in the future, please don't hesitate to contact our customer service team for advise.
Great service arrived on time with no issues. It would be helpful if there was more information about delivery time but as delivery is free this isn’t an issue
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.