The turfs appear of good quality at a sensible price.
What was annoying was the late delivery, about 5pm. Sixty turfs were ordeted ,bearing in mind it is only kerbside delivery and they need to be...
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Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback. We do try and make our delivery times and methods as clear as possible at point of order to allow our customers to best plan. We are always looking at how we can improve our service so will take your comments on board.
Turf should be first delivery, as it is said to lauy it immediately. I had very late delivery and my gardener was waiting from 8am till 4pm for delivery to arrive. Bad customer service
Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback. We do try to make it as clear as possible that our deliveries are made between 8am-6pm. We also have our customer services team available who will be able to get an estimated delivery time from the haulier for you on the day of the delivery in order to help you plan.
Produktomdömen
Köpdatum: 25/07/2023
0
Dela
MR
Mohammed Rayhan
Feefo-verifierat
3 years ago
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Vad Mohammed Rayhan sa om Topsoil Direct Ltd:
Extremely disappointed. Product arrived as faulty. Contacted them. They asked us to wait for two weeks to see what happens. According to them , grass turf will be fine. Why would I have to go through...
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Produktomdömen
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Köpdatum: 25/07/2023
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Demetris Andreou
Feefo-verifierat
3 years ago
Vad Demetris Andreou sa om Topsoil Direct Ltd:
The soil arrived on time, the friendly delivery driver dropped it in a place of my choosing with a crane from the truck. The soil felt nice in texture, no large clumps or stones (some sharp debris so...
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Sarah
Topsoil Direct Ltd
3 years ago
Thank you for your feedback.
Produktomdömen
Köpdatum: 21/07/2023
0
Dela
NE
Nigel Elkes
Feefo-verifierat
3 years ago
Vad Nigel Elkes sa om Topsoil Direct Ltd:
Great quality and great service - would 100% recommend
I ordered compost twin stack, the top bag was half full of compost and the bottom bag was a very sandy mud mix that I could only use as ballast in a raised bed. Makes you wonder if the twin stack...
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Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear that you have had an issue with your recent delivery. I don't believe that we have been made aware of this before now so we will be in touch shortly to discuss further with you.
Produktomdömen
Sarah
Topsoil Direct Ltd
3 years ago
I am sorry to hear you are unhappy with your recent delivery we will be in touch to discuss your concerns.
Köpdatum: 21/07/2023
1
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Betrodd kund
Feefo-verifierat
3 years ago
Very professional & friendly service . Helped us workout how many rolls we would need etc .. delivery was swift and we were kept well informed. Definitely recommend.
I was very happy with my delivery, people was friendly. The product was good quality and the timing was amazing.
I Wass receiving updates conforming delivery date and time.
Based on my positive...
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