Well planned and organised. Tour guide knowlegable, friendly and extremely efficient. She went out of her way to ensure we knew what to do with and without her. - She even rang us the evening before ...
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Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments and feedback. We will use your feedback and comments in the future to improve, change and update our products in the future. We are glad that you enjoyed your trip and we will look into the first point you made. As for optional programs we are sorry we did not highlight the fact that you need to book in Australia before you leave. We hope someday we can help you plan your next trip through us directly to Japan or other countries in Asia. Thank you.
Produktomdömen
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We would really like it if you could recommend us to your friends and family.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments.
Köpdatum: 14/04/2019
0
Dela
SP
Steven Gregory O'Brien, Linda Maree Pell
Feefo-verifierat
7 years ago
Vad Steven Gregory O'Brien, Linda Maree Pell sa om Tomato Travel:
yes would recommend and use again
hotels above average
tour guide very good
well designed tour could benefit from a little tweaking
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We appreciate all of our customers feedback and comments and we will use these to improve, change or update our products in the future. We are glad that you enjoyed your tour and we hope we can help you in the future to plan your next trip to Japan or other countries in Asia.
Produktomdömen
Amy Robinson
Tomato Travel
7 years ago
Thank you for this feedback. We really appreciate your comments.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments.
Köpdatum: 05/04/2019
0
Dela
WN
William Robert Newnham, Ann Marie Newnham
Feefo-verifierat
7 years ago
Vad William Robert Newnham, Ann Marie Newnham sa om Tomato Travel:
Tomato did not give us final tour details till about 1 week before departure. Even then I had to phone several times. Their communication was not good. We booked abTokyo day tour and had the same...
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Produktomdömen
Köpdatum: 05/04/2019
0
Dela
SN
SUGHANDTHI RAVI PRABAHAN, RAVI PRABAHAN NADARAJAH
Feefo-verifierat
7 years ago
Vad SUGHANDTHI RAVI PRABAHAN, RAVI PRABAHAN NADARAJAH sa om Tomato Travel:
Very prompt in replying to emails. I received respoñses even outside of business hours. Very polite staff
Produktomdömen
Köpdatum: 14/04/2019
0
Dela
PL
Peter Graeme Laud, Janice Margaret Laud
Feefo-verifierat
Kettering, Tasmania
7 years ago
Vad Peter Graeme Laud, Janice Margaret Laud sa om Tomato Travel:
The trip was great and the guide was excellent. She was friendly, had heaps of knowledge/information and always very pleasant. Anyway of getting this to her? She deserves a lot of credit.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments and feedback! We will pass your comments and compliments to your guide for you. We are glad you had a wonderful time in Japan! We hope someday we can help you plan your next holiday to Japan or other countries in Asia. Thank you :)
Produktomdömen
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback and comments. We would really love it if you could please recommend us to your friends and family.
Amy Robinson
Tomato Travel
7 years ago
T
Köpdatum: 15/04/2019
0
Dela
RK
Rachel Nicol Laurie, Janet Nicol King
Feefo-verifierat
Melbourne, Australia
7 years ago
Vad Rachel Nicol Laurie, Janet Nicol King sa om Tomato Travel:
Overall, the trip and the service were exceptional. The itinerary was outstanding but a couple of the hotels were less than ordinary which caused us to rate Tomato with only four. We would use this...
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Produktomdömen
Köpdatum: 12/04/2019
0
Dela
LB
Lothar Bender, Christine Carolyn Bender
Feefo-verifierat
7 years ago
Vad Lothar Bender, Christine Carolyn Bender sa om Tomato Travel:
Cost effective tour. Missed out higher rating on a couple of hotels, which were below standard.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback. We appreciate all of our customers feedback and comments. We are glad you enjoyed your time on this tour and we hope someday we can help you plan your next trip to Japan or other countries in Asia.
Initially the booking experience via a webjet deal, was like booking into a void. There was very little communication and I didn’t get the final itinerary until about three weeks before our trip, and...
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Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate all of our customers feedback and comments. We are working to improve our communication and customer service to make sure our customers receive some preliminary documents before they receive their final documents 2-3 weeks before departure. We are sorry for the inconvenience and we hope someday we can help you plan your next trip to Japan or other countries in Asia.
Produktomdömen
Amy Robinson
Tomato Travel
7 years ago
Thanks for these comments we really appreciate these and we would really like it if you could share your experience with your friends and family. We would love to help them book their next trip and experience as much as you did!
The Guide was great and knowledgeable, the amount of passengers on the tour was just right.
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve, change and make new products in the future. We are glad that you enjoyed your time in Japan and we hope that we can help you in the future to plan your next holiday or tour. We have many tours in Japan and other countries in Asia. If you are ever interested in any of our other tours or optional programs please check out our website: www.tomatotravel.com.au
Produktomdömen
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comment. We would really like it if you could please recommend us to your friends and family.
Köpdatum: 20/08/2018
0
Dela
KA
Karen A
Feefo-verifierat
NSW Australia
7 years ago
Vad Karen A sa om Tomato Travel:
Well organised, easy to contact
Amy Robinson
Tomato Travel
7 years ago
Thank you for your feedback! We really appreciate all of our customers feedback and comments. We are glad that you enjoyed your trip. We hope someday we can help you plan your next holiday or tour with us. If you are interested in any of our tours or optional programs please check out our website: www.tomatotravel.com.au
Produktomdömen
Amy Robinson
Tomato Travel
7 years ago
Thank you for your comments. We would really like it if you could please recommend us to your friends and family.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
