Responding on Michael’s behalf as he I’d not on email. The trip was too busy and exhausting for him. Dragging suitcases from buses to accommodation and long bus trips. I called on their behalf prior...
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Derek Lam
Tomato Travel
7 years ago
Thank you for your feedback! We are terribly sorry about your experience on your tour and especially with the Octogenarian dietry requirements. We keep this on record for our future tours and we will opt to improve every single area of our tours.
Thank you very much for your feedback! We really appreciate all feedback our customers give to us. We will use this to improve or update our tours in the future. We are glad you enjoyed your Impressions of Japan tour. We hope someday we can plan your next tour to Japan or Asia. Thank you for supporting Tomato Travel.
Köpdatum: 22/09/2018
0
Dela
Betrodd kund
Feefo-verifierat
7 years ago
The whole trip went without a problem from the initial booking right through the entire trip.
Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback! We really appreciate all of our customers feedback and comments. We will use these to improve or change our tours in the future. We are glad you enjoyed your China tour! We hope someday we can help you plan out or book your next tour with us to China or Asia. Thank you for supporting Tomato Travel.
Produktomdömen
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We really appreciate it and we would really love it if you could recommend us to your friends, family or others. Thank you!
Our South Korean time was well planned . Our guide, David, was helpful especially organising the extra lunchtime meals to showcase the variety of Korean food. Our driver was excellent, too. We would...
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Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback! We really appreciate our customers feedback and comments for your Japan and South Korea tour. We are glad you could fully immerse the food, culture and learn a lot from your tour guides. We hope that someday we can help you plan out your next holiday or book your tour for you. We have just recently got our website up and running so you can book directly through us. If you would like any information let us know through our email or phone. Thank you for supporting Tomato Travel.
Köpdatum: 25/09/2018
0
Dela
CM
Carole Jeanette MEE
Feefo-verifierat
Lancefield, Vic
7 years ago
Vad Carole Jeanette MEE sa om Tomato Travel:
Very good service and my husband and I will no doubt use your Travel Service again in the future.
Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback! We really appreciate our customers feedback and comments. We will use these to improve or change our itineraries/tours in the future. We will use them when we start planning our new tours and activities. We are glad you enjoyed your tour in Japan and South Korea. We hope that someday we can plan your next trip to Japan, South Korea or Asia. Thank you for supporting Tomato Travel. If you would like to find out more about our tours please head over to our new website www.tomatotravel.com.au.
Köpdatum: 25/09/2018
0
Dela
GM
Gavin Wayne MEE
Feefo-verifierat
Lancefield, Vic
7 years ago
Vad Gavin Wayne MEE sa om Tomato Travel:
Very well organised, Happy Satu, guide in Japan, was outstanding when at times she was under duress by some disgruntled travellers in our group but still maintained her decorum.
Excellent variety in...
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Derek Lam
Tomato Travel
7 years ago
Thank you very much for your feedback. We really appreciate our customers feedback and comments. We will use these to improve our future tours and make sure that our customers enjoy their time on their tours. We are glad that you enjoyed your tour in Japan and South Korea. We hope someday we can help you plan your next tour or holiday to Japan or Asia. Thank you for supporting Tomato Travel.
Thank you so much for your comment. We really appreciate when our customers give us feedback and comments about their tours. We are glad you could enjoy your tour in South Korea and Japan. We hope you could be immersed in the culture, food and attractions. We hope someday we can plan your next holiday or tour in Japan or Asia. Thanks for supporting Tomato Travel.
Produktomdömen
Derek Lam
Tomato Travel
7 years ago
Thank you so much for this comment. We are glad that you fell in love with South Korea and Japan! We would love it if you could please recommend us to others. Thank you!
Thank you very much for your comment. We always appreciate the comments and feedback our customers give us. We will use this feedback to improve or alter our itineraries and products in the future. We are glad you could enjoy your tour in Japan. We hope someday we can help you plan your next holiday or tour to Japan or Asia. Thank you for supporting Tomato Travel.
Produktomdömen
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We would love it if you could please recommend us to others. Thank you!!
Köpdatum: 12/09/2018
0
Dela
JF
jenny susan fairey
Feefo-verifierat
7 years ago
Vad jenny susan fairey sa om Tomato Travel:
Disappointing...
Too much travel
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We are terribly sorry about your experience on your tour. We are very sorry that you were disappointed while traveling on our tour. We will use this feedback or comments to help improve our tours in the future. We would love to know what exactly disappointed you in order to help us gather together the information we need to improve our tours.
Produktomdömen
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We would like to know what exactly you mean and how we can improve this for the future. Thank you.
Köpdatum: 25/06/2018
0
Dela
SF
stepen william fairey
Feefo-verifierat
7 years ago
Vad stepen william fairey sa om Tomato Travel:
They are not very good at all...can hardly speak English
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We are terribly sorry that you had some inconveniences on your trip. We really appreciate our customers feedback in order to improve our tours in the future. We would love to know your disappointments and issues so that we can avoid any issues in the future. Thank you from the Tomato Travel Team.
Produktomdömen
Derek Lam
Tomato Travel
7 years ago
Thank you for your comment. We are terribly sorry about the travel and time frames. We will use your feedback to improve this for our future tours. Thanks!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.