Thompson & Morgan Omdömen

We’re pleased to hear you were happy with the size of your plants. Thank you for taking the time to share your feedback with us. Kind regards, Sally Customer Care

We’re sorry to hear that you were disappointed to receive only one plant. Please contact our Customer Care team with your order details and some further information, so we can look into this for you and work towards resolving the issue. Kind regards, Sally Customer Care

We’re delighted to hear that your Geranium Balcon Mix arrived healthy and in good condition. Thank you for taking the time to share your feedback with us. Kind regards, Sally Customer Care

We appreciate you taking the time to leave your feedback. I’m sorry to hear the Arum italicum arrived in poor condition and did not last as expected. This is not the experience we would wish for, and your comments have been noted with thanks. I hope this is all resolved for you now. Kind regards, Sally, Customer Care Team

We hope your Sunflower SunBelievable™ Brown Eyed Girl makes a wonderful addition to your garden, and we appreciate you taking the time to leave us a four-star rating. Kind regards, Sally Customer Care

Thank you for your 4-star rating. We’re pleased to hear you were happy with your Cordyline Charlie Boy and appreciate you taking the time to leave a review. Kind regards, Sally Customer Care

Thank you for the 5-star rating. We’re delighted you’re pleased with your Berberis thunbergii ‘Coral’ and hope it makes a lovely addition to your garden. Kind regards, Sally Customer Care

We're sorry to hear that your plant died a few days after arrival. We understand how disappointing this must have been. We're pleased that a replacement has been arranged, and we hope it arrives safely and thrives in your garden. Thank you for taking the time to share your feedback, which will be passed on to the relevant teams as we continue to review the quality of our plants and service. Kind regards, Hannah Thompson & Morgan

We're sorry to hear that your plant sadly died within a week of arrival. We understand how disappointing this must have been, especially after looking forward to receiving and growing it. We're pleased that a replacement has been arranged, and we hope this one arrives safely and goes on to establish well. Thank you for taking the time to share your feedback, which will be passed on to the relevant teams as we continue to review the quality of our plants and service. Kind regards, Hannah Thompson & Morgan

Thank you for taking the time to leave your review. We're pleased to hear that your plants arrived well packed and that replacements have been arranged for the trees that did not survive. We're sorry that some of your plants have not grown as well as expected, but we hope they continue to establish and improve with time and care. We appreciate your understanding and are glad that our team has been able to assist. Kind regards, Hannah Thompson & Morgan

We’re so pleased to hear you’re enjoying your Antirrhinum Sweet Duet Series plants. Thank you for taking the time to leave us a review. Kind regards, Sally Customer Care

We’re pleased to hear your Begonias have arrived in good condition and are looking healthy. We hope you’ll be delighted with the flowers once they open. Kind regards, Sally Customer Care

Thank you for the 5-star rating! We’re delighted to know you’re pleased with your Begonia Apricot Shades Improved. Kind regards, Sally Customer Care

We’re sorry to hear that your Wallflower ‘Tom Thumb Mixed’ seeds did not develop as expected after germinating successfully. We understand how disappointing it can be when young seedlings fail to progress, especially after the initial success. You are right that hot weather can sometimes make growing conditions more challenging, particularly for young seedlings, as they can be sensitive to high temperatures and moisture levels. Thank you for taking the time to share your experience. Your feedback has been noted and will be passed on to the relevant team as we continue to review and improve our products. Kind regards, Sarah Thompson & Morgan Customer Care

Thank you for sharing your feedback. We’re pleased to hear your Ranunculus is growing so quickly and getting off to a great start. Kind regards Sally Customer Care

It’s wonderful to hear that your Hostas are all doing so well. Thank you for taking the time to leave us your feedback. Kind regards, Sally Customer Care

Lovely to hear your Peony ‘Pink Hawaiian Coral’ is making good progress. Thank you for sharing your feedback. Kind regards, Sally Customer Care

Thank you for your feedback. It’s great to know you’ve been happy with your purchase, and we’re pleased to hear that you’ve had such a positive experience with your plants. Kind regards, Sally Customer Care