yes i understand.. but at times i need more marmalade and not the others .. i make preserves as required not as large batches.. i was just about to order more marmalade but think twice as postage more than the sheets... a discount code would help .. thank you
Produktomdömen
Thisisnessie Team
This is Nessie
11 years ago
Hello - many thanks for your feedback, we really do appreciate hearing from people.
Our postage (and packing) is a blanket charge irrespective of what you purchase. The postage is only a small proportion of he cost of despatching goods - the hardbacked envelope which protected your labels costs more than £1, then your goods are carefully wrapped by hand in tissue paper as we feel that this adds to the excitement of getting a delivery from thisisnessie. We are charged by Royal Mail for them to come and pick up all the packages every day and for orders over £75 there is no charge for any of this.
I am sure you will appreciate that there is a balancing act going on here - we also have to consider the easiest and most transparent way to calculate postage on our website. We have in the past used a system that works out the weight of an order and charges postage accordingly. That worked perfectly until Royal Mail introduced shape as a factor!
In the end we decided that having a single pricepoint for postage that we can advertise up front before any purchase is committed to was the best way.
The only anomaly seems to be cases like yours where the order consists of labels and nothing more, although once staff costs, label printing, packaging and so on have been taken into account the difference is probably a little less than £1.
Can we send you a discount code to account for this so that you can get this back on a a future order?
Best wishes
Nessie & Team
Thisisnessie is owned and run by artist and mother Nessie Maclay. Nessie started sellingcards in 2002 following the birth of her first child for a little bit of extra pocket money. The venture quickly outgrew the pockets – and the kitchen table where it all started – as her hand-finished cards and then the personalised stationery that followed became incredibly popular.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Thisisnessie is owned and run by artist and mother Nessie Maclay. Nessie started sellingcards in 2002 following the birth of her first child for a little bit of extra pocket money. The venture quickly outgrew the pockets – and the kitchen table where it all started – as her hand-finished cards and then the personalised stationery that followed became incredibly popular.