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Omdömen för The Ultimate Travel Company | Kundtjänstomdömen för {{merchantUrl}} | Feefo

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Donald Payne

Feefo-verifierat

3 years ago

Vad Donald Payne sa om The Ultimate Travel Company:

Poor food , poor intolerant ship manager , some poor outings .

While MarieTherese and Douglas were as usual excellent there were a number of ways in which this trip was not up to the standard one expects from Ultimate Travel .

The Ultimate Travel Company

3 years ago

Dear Mr Payne, Very disappointed to read your feedback, although I am pleased that Marie-Therese and Douglas were as always excellent. This is far from the standard of service that we have come to expect from Amadeus after several very successful previous cruises. I will be conducting a full investigation. Thank you for bringing this to my attention. Nick Van Gruisen Managing Director

Betrodd kund

Feefo-verifierat

3 years ago

The actual programme of the cruise was of course due to the Amadeus River Cruises but the specialist lectures were a real education and we were also able to watch the Coronation while on board due...

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Mr Trevor Bond

Feefo-verifierat

3 years ago

Vad Mr Trevor Bond sa om The Ultimate Travel Company:

Jonny is THE expert for Latin America

Jonny is excellent at shaping an ideal trip for wherever in Latin America we want to go, he prepares the agenda, talks me through it and then follows up after the trip helps to ensure that all went...

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Betrodd kund

Feefo-verifierat

3 years ago

Ultimate says it all!! First Class.

Ultimate’s service and the quality of our whole experience was magnificent. They represent exceedingly good value for money too, whilst creating an imaginative and interesting itinerary in the...

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Betrodd kund

Feefo-verifierat

3 years ago

Seamless holiday

They arranged a seamless holiday. When we decided to add on extra trips while away they were sorted making all our dreams come true. Nothing was too much bother would definitely recommend

Anthony Hawkins

Feefo-verifierat

3 years ago

Vad Anthony Hawkins sa om The Ultimate Travel Company:

Faultless in every respect

Our trip was fairly complicated over four locations. It worked perfectly. The transfers were painless and the hotels fabulous. It was our first visit to South Africa but it exceeded our expectations....

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Betrodd kund

Feefo-verifierat

3 years ago

Excellent service, excellent itinerar, excellent guides

Very good to deal with . I do recommend them.

Herbet Dane

Feefo-verifierat

Needham, MA

3 years ago

Vad Herbet Dane sa om The Ultimate Travel Company:

A wonderful week in Malta.

Well organized tour, with lots of ‘extras”. Went to many key buildings and sites, had good explanations. Hotel Phoenicia was excellent! Good tour director, good lecturer.

Miles Maskell

Feefo-verifierat

3 years ago

Vad Miles Maskell sa om The Ultimate Travel Company:

See above

Excellent, although I do think that your very sophisticated satchel containing the tickets etc was an unneccessary additional expense.

The Ultimate Travel Company

3 years ago

Dear Mr Maskell, Thanks so much for taking the trouble to review us. I am delighted to hear that all went well with your recent tour to Lake Garda & Verona and that our service was up to scratch. While I do appreciate your comments about our ticket wallets, they are really not a significant expense and the majority of our clients still prefer to have them. However, we are now offering the option of receiving tickets and final documentation electronically. Thank you again. Rowan

Betrodd kund

Feefo-verifierat

3 years ago

Excellent itinerary

Excellent itinerary to Malta with a very good historian. Just what we come to Ultimate for. Well organised by Nicola Howard with quite an apparently relaxed air but careful timing. Action packed so...

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