The Royal Mint Omdömen

Good Afternoon, Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We are sorry to hear that your experience was not entirely positive. We hope to improve in the future. Kind regards, Tara

Good Afternoon Stuart, Thank you for taking the time to share your feedback with us. We are very sorry to hear about the difficulties you have experienced with your recent purchases and the subsequent communication issues. We understand how frustrating it must have been to encounter persistent issues and the challenges in getting a resolution. We appreciate you detailing the steps you took and the efforts you made to resolve this. We also acknowledge your feedback regarding our complaint handling process and the time it took to rectify your account. W e regret that your experience did not meet your expectations and that we did not provide the level of service you deserve. I hope we can improve your experiences in the future. Kind regards, Tara

Good Afternoon Viv, Thank you for your feedback, We are very sorry to hear about your disappointment with your recent purchase. We understand that you expected a different quality and that the item did not meet your expectations. We appreciate you taking the time to share your feedback with us, and we are glad to hear that the return and refund process was smooth. I do hope we improve your experience in the future. Kind Regards Tara