The debit card payment option wouldn't work on the website. So I called the company. The person I spoke to couldn't help me and asked me to call back later. I checked the website again and discovered...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear about the issues you've experienced. We can see the policy is up and running for you now.
Best wishes
0
Dela
Betrodd kund
8 years ago
I find the prices execellent and the staff were easy to deal with. The only downside is trying to get hold of them is a nightmare as long as you don’t mind sitting on hold for at least 10 mins each...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you've experienced difficulties getting through, we have been very busy on the phones recently.
Best wishes
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om The Insurance Emporium:
Good general cover at a sensible price.
I looked to replace my pet insurance this year and looked at several comparison sites. I can honestly say that this company gave the best all round cover at a sensible price, the followed up the...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om The Insurance Emporium:
Fail to understand why two different benefits by the way premium paid.
Unable to enter second pet cat into computer proposal form, therefore had to telephone Emporium’s office and talk to agent who was very helpful in completing proposal.
I had planned to pay cost of...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
The only reason the cover level is different is due to the cost being lower if paid upfront.
Best wishes
0
Dela
Betrodd kund
8 years ago
Good website and good choice of insurance.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
Welcome to The Insurance Emporium!
0
Dela
Betrodd kund
8 years ago
Good website and more choice.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is lovely to hear your appreciation.
Best wishes
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om The Insurance Emporium:
Customer service poor
Customer service is very poor
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear about this; If you can tell us your concerns in further detail we can investigate the issue.
Bet wishes
0
Dela
Betrodd kund
8 years ago
very polite, helped answer my questions so i could take out the right policy for me
thank you
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dela
Betrodd kund
8 years ago
Yes I would recommend them to everyone as the cost I pay is fantastic and i
Pet insurance 😁
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It is wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
0
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om The Insurance Emporium:
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.