Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

The Insurance Emporium Recensioner

Visar alla 6,925 omdömen

Trusted Customer

8 years ago

Vad Trusted Customer sa om The Insurance Emporium:

Wedding insurance

Easy steps to wedding insurance. Quote online, choose your package and pay your money. Couldn’t be dimpler

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Betrodd kund

8 years ago

I have used this company before the dog insured had recently died. Have new dog now and wished to talk to someone on the telephone before doing new insurance. Tried for several days to get through to...

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Trusted Customer

8 years ago

Vad Trusted Customer sa om The Insurance Emporium:

Happy customer

I have found my dealings with the insurance emporium, so far really good. They were able to offer me life cover for one of my elderly dogs, hard to find at a good price. They came through, will look...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Vad Trusted Customer sa om The Insurance Emporium:

Both

I was very disappointed that the website had allowed me to quote an older horse I own but then recieving a call to say that he was actually "too old for the policy" however the lady on the phone was...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation; we'll have a look at our online process to see if we can make any improvements.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Vad Trusted Customer sa om The Insurance Emporium:

Never received any documents at alll ! Feeling uneasy that it’s a scam

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We can assure you we're not a scam. Policy documents have been sent out but we'll get some more issued to be on the safe side.

Best wishes

Trusted Customer

8 years ago

Vad Trusted Customer sa om The Insurance Emporium:

By getting the policy payment right! Annual payment asked for but was put on a lunar monthly which was £35 more expensive.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this slight mishap; if you are able to contact us on Tuesday we can get it sorted.

Best wishes

Betrodd kund

8 years ago

Very friendly and helpful customer service

I realised I had chosen the wrong policy as soon as I had completed my online application. I contacted The Insurance Emporium and they changed the policy straight away. As I'm a new customer I have...

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Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear your appreciation; we hope you never need to claim either!

Welcome to The Insurance Emporium!

Betrodd kund

8 years ago

Good

Just easy to pick what insurance you like ! I hope it’s 5 stars for a claim ?

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Vad Trusted Customer sa om The Insurance Emporium:

Very Good

Generally very good

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's lovely to hear to your appreciation.

Welcome to The Insurance Emporium!

Betrodd kund

8 years ago

Easy start

Easy and simple process. Quick tramit and simple questions.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It's brilliant to hear your thoughts.

Welcome to The Insurance Emporium!

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Feefo Trusted Service Awards

Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

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The Insurance Emporium Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?