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The Ed Hicks Way Omdömen

http://theedhicksway.com

EXCEPTIONELL

British Design and Customer Service that is "One Step Beyond" - that's the "Ed Hicks Way"

Tjänst

4.8

Produkt

4.8

omdömen under det senaste året

Visar alla 1,784 omdömen

Joseph Scott

Feefo-verifierat

6 years ago

Vad Joseph Scott sa om The Ed Hicks Way:

Great value product

Excellent product ,great quality at a reasonable coclass actst

Produktomdömen

Köpdatum: 22/11/2019

Betrodd kund

Feefo-verifierat

6 years ago

I wanted to buy a phone case on line but experienced problems with the web site. I phoned and spoke to David Todd who was very grateful for my feed back re the problems. He was unable to resolve...

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Produktomdömen

David

The Ed Hicks Way

6 years ago

Dear Valued Confidential Customer, Many thanks for responding to our new Feefo Review system which has been created to highlight issues such as that you have experienced. Having checked my records you are perfectly correct- after manually taking your order over the phone (the website is running very smoothly now I’m pleased to say) I totally forgot to process the refund I offered to reflect your kindness in taking the trouble to phone us, explain the issues and go through your order. My most sincere apologies. I have now righted my mistake and to reflect the error have given you a 50% refund via PayPal. I am sorry for my error and hope that you are both enjoying the case and feel that my response has addressed it fully. Kind regards, David Todd

Köpdatum: 08/10/2019

Betrodd kund

Feefo-verifierat

6 years ago

Appearance not as good as expected

The first iPhone 5s case supplied had two small creases that I was not happy with. I asked for a replacement that was sent but it had more creases and uneven surfaces than the original one, so I...

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Produktomdömen

Köpdatum: 17/11/2019

Michael John

Feefo-verifierat

6 years ago

Vad Michael John sa om The Ed Hicks Way:

The best phone case I have ever had, superb

Great Quality and great value. Prompt service

Produktomdömen

Köpdatum: 04/11/2019

Betrodd kund

Feefo-verifierat

6 years ago

A pleasure doing business with this company

Amazing turn-a-round! I’m sure it was 24-36hrs. My phone case is lovely. Good quality and good value.

Produktomdömen

Köpdatum: 06/11/2019

Betrodd kund

Feefo-verifierat

6 years ago

It depends what you mean by 'service'. The product was perfect but the colour was not as advertised. When a woman is matching colours the shade could be vitally important! I did email to query but...

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Köpdatum: 29/10/2019

Betrodd kund

Feefo-verifierat

6 years ago