Very high level of personal service. Item was out of stock but they keep me informed until it arrived.
Produktomdömen
Köpdatum: 22/05/2018
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om The Blue Space:
price was good, ordering easy and shipment was quick
Köpdatum: 22/05/2018
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om The Blue Space:
Great online and phone sales.
Very poor delivery and logistics service and no communication when product delayed by 4days
Jacinta
The Blue Space
7 years ago
Good morning Justin,
Thank you for your valued feed back and we are sorry there was a delay in receiving your product.
Following our phone conversation, we are investigating this with our courier company as they did not make us aware of the delay in delivering your products so we will make sure this communication is improved moving forward. Thanks again for your feed back, it has helped us improve our processes.
Please do not hesitate to contact me on 02 9674 1000 if I can help with anything at all.
Kind Regards,
Jacinta
General Manager Customer Experience
Produktomdömen
Köpdatum: 17/05/2018
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om The Blue Space:
I have not yet received the product I purchased more than a week ago and you are asking me for my feedback on my satisfaction with the service?
Jacinta
The Blue Space
7 years ago
Good morning Aleksandar,
Thank you for your valued feed back and we are sorry you received a feed back request from us before your tap arrived.
I rang and left a message for you with my details, I am pleased your product was delivered last week. When I followed this up with the courier company they advised there was attempted delivery and it has now been successfully delivered to you. If I can help with anything at all please do not hesitate to contact me on 02 9674 1000.
Kind Regards,
Jacinta
General Manager Customer Experience
Köpdatum: 18/05/2018
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om The Blue Space:
One problem, asking for feedback 2 days before I received the product.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
The Blue Space changes the way we renovate, allowing Australians to purchase not just individual items, but complete stylised bathrooms all at the click of the button.
