Terrible customer feedback - returned item as it was not suitable and now claiming that they have not received return so not getting any refund.
Tessuti
Tessuti
10 years ago
I am sorry to hear that you are not satisfied with our service and would like a chance to rectify this for you.
Please could you contact us with full details of your experience to orders@tessuti.co.uk?
Kind Regards,
Anthony
The only reason I haven't given and Excellent rating is because I didn't receive an SMS or email to say when my order was ready for collection in-store at Bluewater in Kent. I had to call the...
Excellent service and delivery communication. Would order again but need a better product
Tessuti
Tessuti
10 years ago
I am sorry to hear that you were not completely satisfied with your recent purchase.
I will ensure that your feedback is passed onto the relevant department for review.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards
Alex
Fantastic value, what a great sale.
Will be purchasing more again very soon. Highly recommended shopping experience, I have already passed on the word & Recommended the site to others.
Many Thanks to...
Fantastic product,excellent sale,delivered on time.i have had my leg broken twice not been working,not being paid feeling really low and finding these products at the price i paid gave me a real...
ORDERED A STONE ISLAND TOP WEDNESDAY.
PAID FOR OVERNIGHT .
ORDER NEVER ARRIVED , ORDER SOMEHOW GOT LOST.
HAD TO RESEND .
ARRIVED FINALLY ON THE MONDAY.
THE LADY IN CUSTOMER SERVICES WAS VERY HELPFUL...
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Tessuti
Tessuti
10 years ago
Please accept my apologies for the service you have received from us.
As we did not deliver within our promised timescale.
We would love to see you as a returning customer. We hope this incident does not prevent you from purchasing with us in the future.
Kind Regards,
Anthony
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Tessuti is a premium store, selling luxury brands which include Stone Island, Boss, Polo Ralph Lauren and Michael Kors. Their product focus is high quality, basic pieces mixed with contemporary and innovative styles.
