Tenon Tours Omdömen

Hi Stewart, thank you for your detailed feedback regarding your UK trip with Tenon Tours. Each review is important to us as it helps us identify areas where we can improve. Your By-Your-Side Service TEAM Member will be reaching out to you privately, however, I wanted to address some of your concerns here. Accommodations are among the first pieces of your itinerary that we secure. Private driver-guides are booked and confirmed much later, and we do not know or account for their place of residence. However, I understand your frustration and why you felt this was uncoordinated. I am not 100% sure why you were not booked at the Royal Leonardo for your entire stay in London, however, I imagine it was likely due to availability and/or budget. I know that many of our overseas partners are currently experiencing very limited availability due to incredibly high demand. I am sorry to hear that you did not find the London Pass useful. I see that you had been in contact with a member of our team regarding this and I hope that they were able to assist you at that time. Again, I appreciate your feedback. While your TEAM Member will be contacting you if she hasn't already, I also want to encourage you to reach us at travel@tenontours.com if you have further concerns or feedback.

Thank you for sharing your feedback with us! We're happy that you had a great trip to Italy with Tenon Tours. Our mobile app is one of my favorite perks as it allows you to have convenient access to all your trip details while traveling. We appreciate you choosing to travel with us and look forward to working with you again in the future.

Thank you for your review and recommendation! We're so happy you had a fantastic trip to Scotland. We appreciate your choice to travel with Tenon Tours and hope to work with you again in the future.

Thank you for your feedback, Cynthia! I'm so glad you had such a seamless experience on your Italy trip with us. Stephanie and Gracie will be pleased to read your comments. Thank you for being a loyal traveler of Tenon Tours!

Hi Gregg, thank you for sharing your feedback with us! We are pleased to hear that you had a great experience booking your trip with Tenon Tours. I have shared your comments with both Stephanie and Gracie so that they can see your review as well. We appreciate you choosing to travel with us and hope to work with you again soon!

Thank you for sharing your feedback with us! I'm happy to hear that you had such a positive experience while working with our team. As a Tenon Traveler, you are certainly a part of our family. :)

Hi Orna, thank you for sharing your experience and for recommending us! I'm so happy to hear that your itinerary to Scotland was well organized and easy to follow. I saw that you worked with Stephanie and Natasha on your trip and have shared your comments with them. Thank you for choosing to book with Tenon Tours!

Thank you for your feedback and recommendation, Susan! We are pleased to hear that you enjoyed your trip to Thailand - what an exciting destination! I see you worked with Rachel so will be sure to pass your comments along to her. :) We truly appreciate you choosing to book your trip with us and hope that we'll have the opportunity to work with you again in the future.

Hi Susan, thank you for sharing your honest feedback with us! Your comments regarding the Tenon Tours mobile app are very useful, so I have shared them with our team so that we can address them moving forward. I am happy to hear that you enjoyed your trip otherwise and had a great experience while in Scotland and England! Thank you for choosing to travel with us and we hope to work with you again soon.

Thank you for choosing to travel with Tenon Tours! We are so happy to hear that your personalized itinerary was the perfect fit for your family trip. We hope we'll be able to work together again in the future.