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Tenon Tours Recensioner

Visar alla 764 omdömen

Tom

Feefo-verifierat

4 years ago

Vad Tom sa om Tenon Tours:

Scotland is great. Flying is horrible.

I appreciated their communication with me. The tour setup was very good.

Elizabeth

Tenon Tours

4 years ago

Hi Tom, thank you for sharing your feedback with us on your trip to Scotland. We're happy to hear that you enjoyed the destination and tour planned by Tenon Tours. We're sorry to hear about your issues with flights! I don't see any tickets open with our team about delays or cancellations, but I encourage you to contact us with additional information so we can look into this for you. We appreciate you choosing to travel with Tenon!

Beverly

Feefo-verifierat

Pomfret, MD

4 years ago

Vad Beverly sa om Tenon Tours:

The itinerary blew me away!

Stephanie and I talked on the phone and I described the kind of trip I was looking for and my limited ability to walk. She was very accommodating and by the end of the conversation, she had a...

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Elizabeth

Tenon Tours

4 years ago

Hi Beverly, this is wonderful to hear! We're thrilled that you're satisfied with your Ireland itinerary from Stephanie. You are certainly in great hands with both her and Natasha. We are looking forward to hearing all about your trip, and appreciate you choosing to travel with Tenon!

Betrodd kund

Feefo-verifierat

4 years ago

Tour Changed Without Our Knowledge

Needs better communication with clients. The tour we booked was not what we originally signed up for, but we did not realize this until the bus was under way.

Elizabeth

Tenon Tours

4 years ago

Thank you for providing us with your feedback. We have looked further into your booking and understand that you booked a Tenon Tours trip through one of our registered travel agents. The feedback we received on your behalf was positive so we are surprised to hear about your experience. We would love to hear more about your tour and encourage you to email us directly at travel@tenontours.com so that we can better understand your experience.

Linda

Feefo-verifierat

Plymouth

4 years ago

Vad Linda sa om Tenon Tours:

Only thing I didn’t like is we didn’t spend enough time doing certain things. Didn’t like eating at the hotel. Would have preferred getting vouchers to go to various restaurants in the towns we...

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Elizabeth

Tenon Tours

4 years ago

Hi Linda, thank you for your feedback about your recent trip to Ireland and the UK with Tenon Tours! I am sorry to hear that you felt as though you did not have sufficient time to properly experience everything in your itinerary. I've shared your comments with your Travel Specialist and By-Your-Side-Service Team Member so that they are aware as well. It's great to hear that your guides were a highlight of your trip and hope that you will consider traveling with us again, perhaps back to Ireland with more time to spend in each location.

Nancy

Feefo-verifierat

Rochester, NY

4 years ago

Vad Nancy sa om Tenon Tours:

Very good experience, as always

Very helpful, collaborative effort. Looking forward to completing the planning.

Elizabeth

Tenon Tours

4 years ago

Hi Nancy, thank you for being a loyal traveler of Tenon Tours! We can't wait to hear about your upcoming trip to Scotland.

Jeremy

Feefo-verifierat

4 years ago

Vad Jeremy sa om Tenon Tours:

Great Interaction

Very helpful and responsive. Worked with us on our planning and what we wanted to see on our trip.

Elizabeth

Tenon Tours

4 years ago

Hi Jeremy, thank you for your feedback and for choosing to travel with Tenon! We can't wait to hear about your trip to Scotland.

Betrodd kund

Feefo-verifierat

4 years ago

Rachel answered all of our questions in a timely manner. She provided lots of insight in planning our cruise. Very professional!

Elizabeth

Tenon Tours

4 years ago

Thank you for your feedback! :)

Lance

Feefo-verifierat

4 years ago

Vad Lance sa om Tenon Tours:

WOuldn't use anyone else!

This is our second trip we've worked with Tenon on. Though it was slow going at first due to world events, they could not have been more helpful, attentive and efficient. Great Job!

Elizabeth

Tenon Tours

4 years ago

Hi Lance, welcome back to Tenon Tours! I'm happy to hear that you chose to travel with us a second time. I'm sure you will have a great time in Italy - you are in fantastic hands with Monica. We can't wait to hear all about your trip next summer.

Betrodd kund

Feefo-verifierat

4 years ago

Excellent!

Hotel locations were ideal for sightseeing, clean neat and friendly. The rooms were well appointed and comfortable. The included breakfasts were great. Itinerary suggestions were helpful. Tenon Tours...

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Elizabeth

Tenon Tours

4 years ago

Thank you for taking the time to leave a review of your experience with Tenon Tours. We're happy to hear that you enjoyed your time in Scotland, particularly the hotel accommodations. We hope that we'll have the opportunity to travel with you again!

Nancy

Feefo-verifierat

San Francisco

4 years ago

Vad Nancy sa om Tenon Tours:

pleased but...

Everything was well planned except for my train trip from Dublin to Tralee. When I was at the station and trying to get my ticket, it turns out that the reservation was not finalized and I had to buy...

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Elizabeth

Tenon Tours

4 years ago

Hi Nancy, Thank you for your review. I am sorry to hear about your train trip from Dublin to Tralee. I have confirmed with our team and see that your By-Your-Side Service Team Member has been in contact with you to discuss your refund. I apologize for the delay and encourage you to email us at travel@tenontours.com with any further questions or concerns.