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Omdömen för Suttons | Kundtjänstomdömen för https://www.feefo.com/reviews/suttons | Feefo

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Betrodd kund

Feefo-verifierat

4 years ago

None survived

Delivery good, plants not so

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that despite being looked after your plants were of poor quality and did not survive, we have arranged a full refund for you and apologise for any disappointment caused. Kind Regards, Suttons.

Betrodd kund

4 years ago

Thanks very much. I shall wait for my little lavender wall till another time.

Produktomdömen

Köpdatum: 22/09/2021

Betrodd kund

Feefo-verifierat

4 years ago

well packaged good sized plants

Louise Williams

Suttons

4 years ago

Great to hear you are so pleased with your plants

Produktomdömen

Köpdatum: 24/09/2021

Betrodd kund

Feefo-verifierat

4 years ago

Order eventually delivered a month after ordering and after a reminder to Suttons that I had not received it. Eventually delivered and plants found to be healthy. Usually happy with Sutton’s, but...

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Amy

Suttons

4 years ago

Thank you for your review. Unfortunately there was a stock issue with Prunus incisa Kojou-no-mai and they were not at the optimal condition for growing on when we originally anticipated. We apologise that you were not made aware of this delay. We are pleased to hear that once arrived you were happy with the plants received however we do appreciate your comments and apologise for the disappointment and inconvenience caused. Kind Regards, Suttons.

Betrodd kund

4 years ago

Grateful for acknowledgement.

Produktomdömen

Köpdatum: 20/10/2021

Cilla Slater

Feefo-verifierat

4 years ago

Vad Cilla Slater sa om Suttons:

Beautiful plants , all still living

Louise Williams

Suttons

4 years ago

Thank you for your five star review !

Produktomdömen

Köpdatum: 13/10/2021

Betrodd kund

Feefo-verifierat

4 years ago

Problem with delivery. Staff very helpful and problem resolved during phone call. All plants received were strong and healthy and well packed.

Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that you had a problem with your order however we are pleased to hear our Customer Service Team were helpful and resolved any issues. Kind Regards, Suttons.

Produktomdömen

Köpdatum: 24/09/2021

Betrodd kund

Feefo-verifierat

4 years ago

Standards slipped

This year the quality of the as delivered plants has been continually slipping and the last order was by far the worst. This seems partly the inadequate packaging, lack of 'this way up' and possibly...

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Amy

Suttons

4 years ago

Thank you for your review. We are sorry to hear that you have been disappointed with the quality of the recent delivery of plants received. We apologise that you feel that the inadequate packaging and lack of labelling has contributed to this. We appreciate your comments and take your feedback on board. Kind Regards, Suttons.

Produktomdömen

Köpdatum: 14/09/2021

Charlotte Innocent

Feefo-verifierat

Waterford, Ireland

4 years ago

Vad Charlotte Innocent sa om Suttons:

I am only giving one star because I had to send the seeds to my mother in law in the UK and ask her to post them on to me in Ireland. I would rather have had them be delivered to my address in...

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Amy

Suttons

4 years ago

Thank you for your review. We are sorry that due to the current climate we are unable to send seeds to Ireland and apologise for any inconvenience this may have caused. Kind Regards, Suttons.

Produktomdömen

Köpdatum: 17/09/2021

Betrodd kund

Feefo-verifierat

4 years ago

Well packed & delivered promptly

Well packed & delivered promptly. Look forward to see them flowering next Spring

Amy

Suttons

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the packaging and delivery of your order. We are sure you will be happy with the plants flowering in the spring. Kind Regards, Suttons.

Produktomdömen

Köpdatum: 05/09/2021

Betrodd kund

Feefo-verifierat

4 years ago

Temptation!

Easy to use site. Items always despatched very quickly and arrive in good condition. Suttons keep me informed of any delays at the nurseries, and on just a couple of occasions have not sent out items...

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Amy

Suttons

4 years ago

Thank you for your review. We are pleased to hear that you are happy with the site and the delay notifications given. We are glad to hear that our staff have been helpful. Kind Regards, Suttons.

Produktomdömen

Köpdatum: 09/09/2021

Howard Cooke

Feefo-verifierat

4 years ago

Vad Howard Cooke sa om Suttons:

Excellent service

Product arrived quickly and was in good condition ready for planting

Amy

Suttons

4 years ago

Thank you for your great review! We are pleased to hear that you are happy with all aspects of the service received. Kind Regards, Suttons.

Produktomdömen

Köpdatum: 19/09/2021

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Suttons Omdömen

English LavenderFler omdömen om denna produkt (35)Visa produktwebbplatsI bought the 12 baby lavenders for £5. I potted them on straight away and all have since since given up the ghost. I have looked after them, all to no avail. Next time I won’t bother with the end of...Läs mer

Primula Primrose PrimletFler omdömen om denna produkt (5)Visa produktwebbplats

Prunus incisa Kojo-No-MaiFler omdömen om denna produkt (116)Visa produktwebbplatsDelayed delivery. Reticent about further orders.

Bellis Plants - Bellisima MixedFler omdömen om denna produkt (15)Visa produktwebbplatsLovely plants and all still living

Stocks - Tall Clove Most Scented MixFler omdömen om denna produkt (23)Visa produktwebbplatsPacked safely, still living

Polyanthus Plants - Most ScentedFler omdömen om denna produkt (19)Visa produktwebbplatsLovely plants , well packaged

Polyanthus Plants - Most ScentedFler omdömen om denna produkt (19)Visa produktwebbplatsVery good quality plants. Looking forward to the blooms appearingj

Dianthus Vivid Bright LightFler omdömen om denna produkt (1)Visa produktwebbplatsPlant was OK, a flower or two.

Sedum Plant - Sunsparkler WildfireFler omdömen om denna produkt (3)Visa produktwebbplatsPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Sedum Sunsparkler Cherry TartFler omdömen om denna produkt (1)Visa produktwebbplatsPlants very damaged during transit and struggling to survive and may not. Did not appear to have been established in the pot before dispatch.

Alyssum Seeds - Wandering Star MixFler omdömen om denna produkt (2)Visa produktwebbplatsI can't tell you yet, not yet received them.

Geranium Seeds - Hardy MixFler omdömen om denna produkt (7)Visa produktwebbplatsI can't tell you yet, not yet received them.

Petunia Seeds - F1 Duo Double MixFler omdömen om denna produkt (16)Visa produktwebbplatsI can't tell you yet, not yet received them.

Phlox drummondii Seeds - Blushing BrideFler omdömen om denna produkt (5)Visa produktwebbplatsI can't tell you yet, not yet received them.

Pepper Chilli Seeds - JalapenoFler omdömen om denna produkt (24)Visa produktwebbplatsI can't tell you yet, not yet received them.

Felicia Seeds - Pretty BlueFler omdömen om denna produkt (6)Visa produktwebbplatsI can't tell you yet, not yet received them.

Petunia Seeds - F1 Reflections MixFler omdömen om denna produkt (3)Visa produktwebbplatsI can't tell you yet, not yet received them.

Pepper Chilli Seeds - Aji HabaneroFler omdömen om denna produkt (3)Visa produktwebbplatsI can't tell you yet, not yet received them.

Allium CollectionFler omdömen om denna produkt (88)Visa produktwebbplats

Idaho Blue-Eyed Grass Seeds - Moody BluesFler omdömen om denna produkt (4)Visa produktwebbplatsOnly recently bought the seeds, which are new to me. Looking forward to the results next year.

Viola Plants - F1 Sorbet HoneybeeFler omdömen om denna produkt (12)Visa produktwebbplatsThe plug plants are growing away strongly. Can update review when they flower.

Perennial Lucky DipFler omdömen om denna produkt (279)Visa produktwebbplatsYet to see the flowers, of course.

Aquilegia Mrs Scott ElliottFler omdömen om denna produkt (58)Visa produktwebbplatsThe plug plants have held their own against the variety of weather thrown at them. (And against the snails, which get in everywhere!)

Iris Metallic Mixture 50 BulbsFler omdömen om denna produkt (32)Visa produktwebbplatsReally good value, but only just planted so too soon to review. Will update in due course.

Daffodil Sunshine MixFler omdömen om denna produkt (21)Visa produktwebbplatsGood firm bulbs. Bought to plant as a surprise for my mother. Looking forward to seeing her reaction.

Primrose Plants - Husky Raspberry PunchFler omdömen om denna produkt (11)Visa produktwebbplatsToo soon to review, but plugs growing nicely. Good value offer.

Panicum elegans Frosted ExplosionFler omdömen om denna produkt (1)Visa produktwebbplatsToo soon to review, of course, but no reason to doubt a successful outcome.

Cyclamen Metis CollectionFler omdömen om denna produkt (14)Visa produktwebbplatsArrived in good condition and ready for planting into the intended hanging baskets.

Pansy Plants - Britannia MixedFler omdömen om denna produkt (3)Visa produktwebbplatsGood sized plants ready for planting into tubs for the winter

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