Thank you so much for your review, we really appreciate your feed back. We are so delighted that you chose us again, to help you find your new caravan. While sometimes issues arise that are beyond our control, we pride ourselves on doing everything we can to make it right and get our customers back to enjoying their caravans/motorhomes as soon as possible, so it's great to hear that you are happy with how we handled the issues. We wish you many happy holidays in your new Elddis, obvioulsy we hope there will be no issues, but if there are, you know where we are. We look forward to seeing you again in the future and hearing about all of your caravanning adventures.