The team at Suiteness is very helpful. They answered all my questions thoroughly and promptly!. Looking forward to a great vacation!
1
Dela
Betrodd kund
7 years ago
Couldn't have been easier
Booking with Suiteness was quick, easy, and handled perfectly. When I had to cancel my reservation and change the date of my stay the concierge service was very helpful providing an immediate...
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1
Dela
Betrodd kund
7 years ago
I would recommend this site again, they were extremely helpful even with changing plans.
1
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
No discount
I didn’t receive the discount for booking 2 consecutive nights. I spoke with a concierge when I was having difficulty with my booking going through.
Cherie
Suiteness
7 years ago
Hi Melanie -
I'm happy to address the confusion as I took a look into your reservation as soon as your review came in. We would offer best available pricing for all of our suites at this time and would not have any additional promotions or discounts on top of anything seen on Suiteness. Any promos would automatically be taken into the price already. It looks like you selected a rate plan and were able to take advantage of the discount that was already added into the total.
I can see how that can be confusing however happy to report that you definitely secured in a lower rate. :-)
Thank you for the feedback and using Suiteness for your upcoming trip. Please let me know if there's anything your 24/7 Concierge team can do for you from questions to dinner recommendations.
Cherie from Suiteness
TC
Trusted Customer
7 years ago
Your website states receive an additional 15 % discount for staying 2 consecutive nights, it doesn’t state that the discount is already reflected in the current rate plan. I feel the wording is misleading and should definitely be cleared up.
Cherie
Suiteness
7 years ago
Hi Melanie -
I see that now, I'm really sorry about that. It is really confusing and I'll send that feedback over to our product team to see how we can make that more apparent.
We include any available discounts or rates into our totals at all times so there's no math to do on your end, and what you agree to on the check-out page is the exact amount getting billed to your credit card bill.
Thank you again for the feedback and really appreciate you using Suiteness. :-)
Cherie
1
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Amazkng price for a last minute booking.. hotel was amazing as well will book again
0
Dela
Betrodd kund
7 years ago
Top notch - looking forward to my trip!
The booking experience and everyone I’ve interacted with thereafter has been top notch.
0
Dela
TC
Trusted Customer
7 years ago
Vad Trusted Customer sa om Suiteness:
Professional
0
Dela
Betrodd kund
7 years ago
Great experience
Both website and telephone support were excellent!
0
Dela
Betrodd kund
7 years ago
Awesome room at the Bellagio!
We had an amazing experience at the Bellagio. The room was unbelievable! The entire experience was seamless and we will be using Suiteness again next month!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
