The last day I toll your representative to send me a limo to take me to the airport and she confused it set up for the following day when I called they look like it was not that important that I...
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Jeanna
Suiteness
8 years ago
Hi Ruben - Getting to the airport on time is important, and the Suiteness team ensures each of our guests are taken care of from arrival to check-out. We would never want any of our guests to miss a flight because of us, as we always strive make the check-out process as smooth as possible.
Our team had set the departure limo based on your check-out date, however understand that it was our error that you meant to arrange transportation a day earlier and we are so sorry for this! Upon being notified of our error, our representatives immediately called the transportation company to make sure your ride was on it’s way and you would not miss your flight. We’ve issued a refund on that ride for you as a token of our apology as well.
We are glad that you enjoyed the other limo arrangements we made for your stay, as Customer happiness is of the utmost importance to us. Thank you for using Suiteness and letting us know how we could improve. We hope to help you plan a stay in the future!
Thanks, Jeanna
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Dela
Betrodd kund
8 years ago
Suiteness Concierge Team was First Class!
I write to say thank you to the Suiteness team for your excellent service. This was our first time booking through Suiteness and I must say that the level of service and responsiveness from the...
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2
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Suiteness:
Sweet suite experience
Easy process. Follow up emails to ask if I had special requests, which I did, and they where taken care of no question.
1
Dela
Betrodd kund
8 years ago
Exactly what we wanted
Got the suite we wanted with a great price and the rooms were connected as requested (and also near the elevator which was our preference!)!
1
Dela
Betrodd kund
8 years ago
Sparking clean. Very accommodating and helpful front desk. Perfect location
Sparking clean. Very accommodating and helpful front desk. Perfect location for Christmas!
1
Dela
Betrodd kund
8 years ago
Lived up to everything advertised.
SUITENESS GAVE ME ALL THE OPTIONS I WAS LOOKING FOR. I WILL CONTINUE TO USE THIS SERVICE.
1
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Suiteness:
Thumbs up dudes
Did not speak with a concierge, though the booking experience was fluid and quite easy.
1
Dela
TC
Trusted Customer
8 years ago
Vad Trusted Customer sa om Suiteness:
They are great and very prompt
1
Dela
Betrodd kund
8 years ago
It’s the way to Go.
Great service. Got organized with 2 suites and dinner reservations. Super helpful
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
