Message left to say item was out of stock, and email too-I returned call at the weekend, so there was no internet sales team available, they promptly called me on the Monday and offered replacement...
Did not have item in stock BUT contacted me straight away to explain and item arrived exactly on time after rearranged as promised. Very friendly and rapid customer service. I usually but straight...
I bought my watch online as a 40th birthday present to myself, i mentioned this in passing to a member staff when I called to confirm I would like to collect in store & have the box signed by Freddie...
Having previously lived in Market Harborough and having purchased many presents for family and friends from Steffans since the shop first opened, I decided to review the website, which was found to...
I order 2 charms from website, 1 was not at stock I ask to makediscount on other that I like it was not possible, so I ask for refund on it, but instead they cancel my order, I reorder 1 of the...
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Steffans
Steffans
10 years ago
We are very sorry you had a poor experience. Our Feefo reviews are very important to us and we have contacted you by email and will look to resolve the matter quickly with 100% satisfaction.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
