Great service, it was super easy to get information on what type of insurance cover I wanted. The woman on the phone was very pleasant and guided me through whole the process, everything was done...
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Produktomdömen
Köpdatum: 04/02/2022
0
Dela
JN
Jackie Ngawhika
Feefo-verifierat
4 years ago
Vad Jackie Ngawhika sa om SPCA Pet Insurance:
I did an online inquiry and got a phone call within 2mins which I didn’t request, I was at work and my phone just kept ringing, once i answered it I said I am at work and can’t talk can someone ring...
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CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
Thank you for sharing your experience with us, I am sorry to hear of any inconvenience caused. We aim to ensure that all our customers receive the best customer service possible and we take all customer feedback on board in order to improve our processes.
Also when submitting your quote online, you consent to receive a phone call from us for the purpose of discussing and providing assistance with your insurance quote. If you have any queries regarding your policy, please do not hesitate to reach out and I can arrange for one of our team members to be in touch.
Kind regards,
Scott
Produktomdömen
CX
SPCA Pet Insurance
4 years ago
Hi Jackie,
As mentioned, can you please confirm if you would like to be in touch with one of our team members if you have any outstanding queries.
Kind regards,
Scott
Maddison gave excellent service, which is appreciated!
Thank you, Maddison! She explained the options very clearly and was most helpful. Hence my decision to go with SPCA pet insurance.
I would...
We recently adopted a kitten from the SPCA, and was introduced to SPCA pet insurance through the adoption process. Information provided was helpful especially comparing different plan options for...
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Produktomdömen
Köpdatum: 02/02/2022
0
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JS
Jon Simcock
Feefo-verifierat
4 years ago
Vad Jon Simcock sa om SPCA Pet Insurance:
Explained policies very clearly and was very helpful and easy to understand
The lovely lady I talked to was friendly, allowed me to re-start the conversation the next day, as I was at work and I brought the best policy for my fur baby.
Produktomdömen
Köpdatum: 02/02/2022
0
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Betrodd kund
Feefo-verifierat
4 years ago
From my initial enquiry to signing up for insurance for our 4 pets I was made to feel like a person not a number on the end of the line.
Questions were answered clearly and I was informed about the...
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Produktomdömen
Köpdatum: 31/01/2022
0
Dela
KL
Kim Rosengrave-Lloyd
Feefo-verifierat
4 years ago
Vad Kim Rosengrave-Lloyd sa om SPCA Pet Insurance:
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.