Impressive, friendly, willing to discuss the policy, efficient and that’s about it!
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are so delighted to hear that you have been left feeling impressed following your experience and of the great service that you received when speaking with our friendly team members.
Thank you for taking the time out of your day to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Very helpful and friendly. The SPCA explained everything so well and we found the right policy for my needs.
CX
SPCA Pet Insurance
3 years ago
Hi Kristina,
Thank you for letting us know, it is an absolute pleasure to hear that you have found a policy suitable for your needs.
Kind regards,
Scott
Produktomdömen
Köpdatum: 22/05/2023
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Once I had my actual disclosure call it was great; however when I originally made an enquiry and received a call back, I found the person a little pushy when I tried to say it wasn't a suitable time...
Läs mer
Produktomdömen
CX
SPCA Pet Insurance
3 years ago
Hi there,
Welcome to SPCA, our team is pleased to hear about the value you have found in your policy.
Please do not hesitate to reach out if you have any queries regarding your policy.
Kind regards,
Scott
Fantastic service, very clear explainations and the whole process of obtaining pet insurance was made very easy.
CX
SPCA Pet Insurance
3 years ago
Hi Ajit,
It is wonderful to hear about your satisfaction with our service, we have passed on your kind words accordingly.
Kind regards,
Scott
Produktomdömen
Köpdatum: 02/05/2023
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Friendly staff
CX
SPCA Pet Insurance
3 years ago
Hi there,
We are happy to hear of the friendly service that you received when speaking with our team member and appreciate you letting us know about your experience.
Kind regards,
Alisa
Köpdatum: 01/05/2023
0
Dela
EH
Eliot Hrbek
Feefo-verifierat
3 years ago
Vad Eliot Hrbek sa om SPCA Pet Insurance:
IT SUCKED!
CX
SPCA Pet Insurance
3 years ago
Hi Eliot,
Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction that may have been caused by your experience.
We appreciate you providing us with your feedback as we would like the opportunity to look into this further.
If you do have any further feedback you may like to add, please let us know and I will pass it on to the relevant team to look into.
Kind regards,
Scott
Produktomdömen
CX
SPCA Pet Insurance
3 years ago
Hi Eliot,
Thank you for sharing your feedback, I am sorry to hear about any inconveniences that may have been caused.
Can you please provide us with details regarding your experience to assist our team in attending to your concerns.
Kind regards,
Scott
Madison was very exceptional. She knew what she was talking about. I was busy at the time when I called and got Madison but understood and had a lot of patience. She made me feel very comfortable and...
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CX
SPCA Pet Insurance
3 years ago
Hi Louise,
It is always a pleasure to hear of the great service that our customers receive when speaking with our team members and that we have been able to assist you in arranging cover for your new dog.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to Madison on your behalf.
Kind regards,
Alisa
Hi Susan,
We are happy to hear of the great service that you received when speaking with our team member.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Good follow up off the back of my enquiry online.
Friendly staff and answered most of the questions I had.
CX
SPCA Pet Insurance
3 years ago
Hi Nadia,
It is always a pleasure to hear of the friendly service that our pet parents receive when speaking with our team members and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktomdömen
Köpdatum: 17/04/2023
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
SPCA contacted me following an internet enquiry. The call took longer than expected as I had to gonover the same information several times both on the phone and online.
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for taking the time to share your review with us and we are sorry for any inconvenience caused during your recent experience.
We appreciate you sharing your feedback with us and have passed this on to the relevant team to review.
Please don't hesitate to reach out if you require any further assistance in the future.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.