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Omdömen för SPCA Pet Insurance | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Betrodd kund

Feefo-verifierat

2 months ago

The Website offers easy to follow prompt

Haven't really thought about it in any detail. I just followed the prompts.

CX

SPCA Pet Insurance

2 months ago

Hi there, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Produktomdömen

Köpdatum: 06/03/2026

0

SB

Sandra Beazley

Feefo-verifierat

NZL

2 months ago

Vad Sandra Beazley sa om SPCA Pet Insurance:

Everything is very easily understood.

Everything very easy to understand

CX

SPCA Pet Insurance

2 months ago

Hi Sandra, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktomdömen

Köpdatum: 09/03/2026

0

LV

Louise V

Feefo-verifierat

NZL

2 months ago

Vad Louise V sa om SPCA Pet Insurance:

Kieran from SPCA Pet Insurance was the best to deal with. Great service

Great service, Kieran was lovely and a great help.

CX

SPCA Pet Insurance

2 months ago

Hi Louise, It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa

Produktomdömen

Köpdatum: 05/03/2026

0

SB

Sheryl Bresnehan

Feefo-verifierat

NZL

2 months ago

Vad Sheryl Bresnehan sa om SPCA Pet Insurance:

Happy customer

Very good

CX

SPCA Pet Insurance

2 months ago

Hi Sheryl, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, Scott

Produktomdömen

Köpdatum: 06/03/2026

0

Betrodd kund

Feefo-verifierat

2 months ago

SPCA Pet Insurance a Very Worthy Service

Excellent service.

CX

SPCA Pet Insurance

2 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktomdömen

Köpdatum: 02/03/2026

0

Betrodd kund

Feefo-verifierat

2 months ago

Awesome

Easy service is good better

CX

SPCA Pet Insurance

2 months ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktomdömen

Köpdatum: 27/02/2026

0

AA

Aalisell

Feefo-verifierat

NZL

2 months ago

Vad Aalisell sa om SPCA Pet Insurance:

Happy with Service

.

CX

SPCA Pet Insurance

2 months ago

Hi Miikana, Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future. Kind regards, scott

Produktomdömen

Köpdatum: 28/02/2026

0

RA

Renee Adair

Feefo-verifierat

NZL

2 months ago

Vad Renee Adair sa om SPCA Pet Insurance:

great easy

CX

SPCA Pet Insurance

2 months ago

Hi Renee, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa

Produktomdömen

Köpdatum: 26/02/2026

0

Betrodd kund

Feefo-verifierat

2 months ago

Could not have asked for better service.

As I said earlier the service I received from the young lady on the phone was excellent,. We couldn't have made the best decision for our puppy if it wasn't for the young lady on the phone.

CX

SPCA Pet Insurance

2 months ago

Hi there, Thank you so much for your wonderful feedback. We’re absolutely delighted to hear that you received excellent service and that our team member was able to help you make the best decision for your puppy. We’ll be sure to pass on your kind words to her - she’ll be thrilled to know she made such a positive difference. Kind regards, Scott

Produktomdömen

Köpdatum: 25/02/2026

0

Betrodd kund

Feefo-verifierat

3 months ago

Best product, especially for an older dog.

The way exclusions work was not made clear. Other companies have them written on the policy, whereas SPCA just do them on a claim by claim basis - so you make a claim and then assuming not a...

Läs mer

CX

SPCA Pet Insurance

3 months ago

Hi there, Thank you for sharing your review with us, I am sorry to hear about any dissatisfaction caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. As part of the commitment to responsible pet ownership, we offer Pet Insurance to provide financial protection for eligible vet expenses. However, Pet Insurance does not cover every circumstance or expense and we have certain terms, conditions, exclusions and limitations to the cover. If you would like to understand more about our general exclusions, it will be listed in writing in our Product Disclosure statement on page 13. Please click the following link: https://www.spcapetinsurance.co.nz/documents/spca-pet-insurance-big-stuff-cover-policy-document.pdf If you would like to discuss this further with one of our team members, please let me know and I can organise for someone to assist. Kind regards, Scott

Produktomdömen

Köpdatum: 24/02/2026

0

SPCA Pet Insurance Omdömen

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsThe information was easy to understand.

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsAll good

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsKieran from SPCA Pet Insurance was great to deal with, super lovely and a great sense of customer service. He took the time to understand my pets and their needs when assisting in finding the right...Läs mer

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsHelpful staff that called while I was doing application online

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsFrom the online application to the completion of the SPCA Insurance process was very easy. I enjoyed working with the person at the end of the phone going through the Insurance process as he was...Läs mer

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsSpCA Pet Insurance has been an excellent purchase as it suits and fits the right needs for my pet cats

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsApplication: Being able to do this on my phone was super easy. I liked that I could scan the QR code on the pamphlet to automatically get the discount. Price: I liked that there were different price...Läs mer

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsLooks like it will be a great plan easy to get sorted, great comunication

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsThe Lady I spoke with over the phone was very informative and explained herself with information pertaining to which level of insurance we would need for our puppy. She was patient and listened to...Läs mer

SPCA Pet InsuranceFler omdömen om denna produkt (712)Visa produktwebbplatsThe range of products I think is great and the fact they have higher limits and a higher age limit for dogs is great.

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