It was easy to insure my boys I was happy with the experience.
questions were easy to follow as was the prices of which was the popular policy to take.
CX
SPCA Pet Insurance
3 years ago
Hi Haina,
We are pleased to hear that we have been able to provide you with suitable cover for your boys and that you have been left feeling happy with your experience.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Produktomdömen
Köpdatum: 08/08/2023
0
Dela
Betrodd kund
Feefo-verifierat
3 years ago
Friendly and efficient team, lovely animals looked after very well
CX
SPCA Pet Insurance
3 years ago
Hi there,
It is wonderful to hear of the service that you received when speaking with our team member and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Fantastic customer service and follow up. Very knowledgeable and helpful. Great experience.
CX
SPCA Pet Insurance
3 years ago
Hi Allison,
We are happy to hear of the fantastic service that you received when speaking with our team member and that we have been able to provide you with cover to suit your needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
So so so user friendly, clear conditions and terms. Very affordable. Thankyou.
CX
SPCA Pet Insurance
3 years ago
Hi Denise,
It is great to hear that arranging your cover through our user-friendly online portal was made easy and that we have been able to provide you with an affordable policy that suits your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Köpdatum: 05/08/2023
0
Dela
KB
Keith Barker
Feefo-verifierat
3 years ago
Vad Keith Barker sa om SPCA Pet Insurance:
Within 10 mins of providing phone number I was contacted and my questions answered.
CX
SPCA Pet Insurance
3 years ago
Hi Keith,
We are happy to hear that we have been able to answer all of your questions and assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
I thought my service I got from the call was very great! I had everything explained and got told about every benefit that I loved and cannot wait to start my insurance
CX
SPCA Pet Insurance
3 years ago
Hi Ash,
It is an absolute pleasure to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf.
Kind regards,
Alisa
The client service was fantastic. Very friendly and helpful. Thanks for making the process easy and effortless.
CX
SPCA Pet Insurance
3 years ago
Hi Tylo,
It is lovely to hear that you have enjoyed our service and of the ease you have found when setting up your policy.
Thank you for sharing your feedback with us, we appreciate your review.
Kind regards,
Scott
Produktomdömen
Köpdatum: 26/07/2023
0
Dela
RB
Robert Craig Borrows
Feefo-verifierat
3 years ago
Vad Robert Craig Borrows sa om SPCA Pet Insurance:
The lady was very helpful & explained everything very well.
CX
SPCA Pet Insurance
3 years ago
Hi Robert,
It is always wonderful to hear of the helpful service that our customers receive when speaking with our team members and we appreciate you taking the time to share your experience with us.
Kind regards,
Alisa
The guys Peter was very nice but never rung back like he said he would and when I said I wanted to cancel I was met with “why” and “before I do that can I convince you to stay…”
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for taking the time in sharing your review with us, I am sorry to hear about any dissatisfaction caused.
Our team appreciates you bringing this to our attention as this is not the type of service we would like for our customers to receive.
We would like the opportunity to look into your experience and understand your feedback in greater detail.
If you do require further assistance, please let me know and I can arrange for one of our team members to contact you.
Kind regards,
Scott
Produktomdömen
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your feedback with us, I am sorry to hear about any frustrations that may have been caused.
Can you please confirm if you would like to be contacted, this is to arrange for one of our team members to reach out to assist you.
Kind regards,
Scott
Very friendly gentleman (Tristan). He was super prompt at coming back to us once we requested a quote. He made sure we totally understood our options.
CX
SPCA Pet Insurance
3 years ago
Hi Barry,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.