Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

SPCA Pet Insurance Recensioner

MB

Murray Alexander Brooks

Feefo-verifierat

Blenheim

2 years ago

Vad Murray Alexander Brooks sa om SPCA Pet Insurance:

As stated earlier staff have been excellent.

CX

SPCA Pet Insurance

2 years ago

Hi Murray, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Produktomdömen

Köpdatum: 19/07/2024

0

RW

Rhonda Williams

Feefo-verifierat

Blockhouse Bay, Auckland

2 years ago

Vad Rhonda Williams sa om SPCA Pet Insurance:

Animal lover

Very good! A valuable service for our animals and for people who need to have pets.

CX

SPCA Pet Insurance

2 years ago

Hi Rhonda, Thank you for sharing your feedback, it is an absolute pleasure to be able to assist your pets. Kind regards, Scott

Produktomdömen

Köpdatum: 18/07/2024

0

LD

Lisa Downing

Feefo-verifierat

Auckland

2 years ago

Vad Lisa Downing sa om SPCA Pet Insurance:

Great service definitely made sure I understood everything.

CX

SPCA Pet Insurance

2 years ago

Hi Lisa, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktomdömen

Köpdatum: 17/07/2024

0

TC

Toni Cliffin

Feefo-verifierat

2 years ago

Vad Toni Cliffin sa om SPCA Pet Insurance:

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your...

Läs mer

CX

SPCA Pet Insurance

2 years ago

Hi Toni, Thank you for sharing your review with us, I am sorry to hear about any frustrations caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to have this reviewed. If you have any outstanding questions that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you to have them discussed. Kind regards, Scott

Produktomdömen

Köpdatum: 14/07/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Protect the Kitties

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first...

Läs mer

CX

SPCA Pet Insurance

2 years ago

Hi there, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktomdömen

Köpdatum: 13/07/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Excellent service

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Produktomdömen

Köpdatum: 12/07/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Great Service, Good Options

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking withTristian and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Produktomdömen

Köpdatum: 11/07/2024

0

KF

Kimberley Fatt

Feefo-verifierat

Auckland

2 years ago

Vad Kimberley Fatt sa om SPCA Pet Insurance:

Good service

Person who rang to talk to me was informative and helpful

CX

SPCA Pet Insurance

2 years ago

Hi Kimberley, It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktomdömen

Köpdatum: 04/07/2024

0

OV

Odette Viljoen

Feefo-verifierat

Auckland

2 years ago

Vad Odette Viljoen sa om SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Produktomdömen

Köpdatum: 27/06/2024

0

Betrodd kund

Feefo-verifierat

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Produktomdömen

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Köpdatum: 25/06/2024

0

SPCA Pet Insurance Omdömen

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsTo early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsVery good deal. It is great to help other animals in need. From, Animal lover!

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsFantastic experience, such kind and patient staff 😀

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsI haven't had time to use it, so there's nothing yet to review.

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsI have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no...Läs mer

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsVery patient operator who was just so helpful Very impressed and happy with the plan. Felt I could make informed decision and spending amount of money I can manage with the $1000 excess plan costing...Läs mer

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsHopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our...Läs mer

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsIt was easy Person on the phone was informative Good value

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

SPCA Pet InsuranceFler recensioner av den här produktenVisa produktwebbplatsI filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not...Läs mer

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?