Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Southall Travel Recensioner

Visar alla 10,838 omdömen

Betrodd kund

Feefo-verifierat

2 months ago

Poor and ver bad after sales service

Sales process was quick and fast as i already knew what i need and available however after sales process was really bad as there was No answer to every thing even i requested to speak to manager or...

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Monika

Southall Travel

2 months ago

Dear Valued Customer, Firstly, thank you for your positive feedback about our quick and efficient sales process. We always strive to provide streamlined service. In relation to your post-sales experience, we're very sorry to hear you did not receive the level of service you expected. Your feedback alerts us to the areas we need to pay more attention to and improve. At Southall Travel, we view customer satisfaction as a top priority. To rectify the situation, we would very much like to directly resolve any unresolved issues you might have. If you could please share more details about your concerns Regards, Southall Travel

Betrodd kund

Feefo-verifierat

2 months ago

Good service

Great help from Ashish, went over and above to get a reasonable price for flight tickets

Monika

Southall Travel

2 months ago

Dear Valued Customer, We are delighted to receive your positive feedback on your recent interaction with our team member, Ashish. Customer satisfaction is our top priority, and we are happy to hear that Ashish could assist you in obtaining a reasonable price for your flight tickets. Regards, Southall travel

Betrodd kund

Feefo-verifierat

2 months ago

100%

Great very heavy in providing the information I needed to make my booking

Monika

Southall Travel

2 months ago

Dear Valued Customer, Thank you so much for your valuable feedback. We are delighted to know that we were able to provide you with the detailed information you needed for your booking process. It's our highest priority to ensure all our customers have access to comprehensive and helpful information. Regards, Southall Travel

Betrodd kund

Feefo-verifierat

2 months ago

Niranjan

Credit facilities.fair cheap .quick friendly service.all customers read as princes treating.

Monika

Southall Travel

2 months ago

Dear Valued Customer, Thank you for your kind commendation regarding our service. We put a high premium on offering top-notch credit facilities and we are pleased to hear that you had a swift, friendly, and cost-effective experience with us. Regards Southall Travel

Mrs Kuldip Kaur

Feefo-verifierat

GBR

2 months ago

Vad Mrs Kuldip Kaur sa om Southall Travel:

Great job

Very helpful

Betrodd kund

Feefo-verifierat

2 months ago

Good

Betrodd kund

Feefo-verifierat

2 months ago

Flights

All good nice guy good einglish gave me different suggestions

Monika

Southall Travel

2 months ago

Dear Valued Customer, Thank you for taking the time to leave such positive feedback. We are absolutely delighted to know you had a pleasant experience interacting with our staff, and your satisfaction has always been our foremost priority. Regards, Southall Travel

Betrodd kund

Feefo-verifierat

2 months ago

Great travel agents

Great. Professional and clear service from Dhruv.

Monika

Southall Travel

2 months ago

Dear Valued Customer, Thank you for taking the time to send us your valuable feedback. We appreciate your kind words about our service provided by Dhruv. Regards Southall Travel

Betrodd kund

Feefo-verifierat

2 months ago

Excellent service by Brad

I would like to mention Brad was really helpful good supportive and understanding. He has helped us in booking our trip and adviced us in the right direction. He deserves 100 stars out of 10 for his...

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Monika

Southall Travel

2 months ago

Dear Valued Customer , Thank you so much for taking the time to provide us with your valuable feedback. We're thrilled to learn about your positive experience with Brad. It's fantastic to hear that he was of significant help, providing both support and appropriate advice for your booking trip. Regards, southall Travel

Mrs Sajida Rafiq Ali

Feefo-verifierat

2 months ago