Under staffed by their own admission and too busy to get back to you. Took me the best part of 3 weeks and many phone calls to sort an incorrect order out. This company have slowly gone downhill over...
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Somerset Camping
Somerset Camping
11 years ago
Very sorry you have had this experience, we have looked into the reasons behind such an unacceptable delay and put procedures in place to prevent such a delay recurring.
After several e-mails and phone calls someone actually did what they said they would. What took a week should have been minutes.
Once the order was placed the rest was easy. Postage a tad high too.
Initial order was one parcel short, but a quick phone call & mistake identified with additional piece sent out asap. Extremely quick delivery. Very shoot
Somerset Camping
Somerset Camping
11 years ago
Thanks for the feedback and sorry about being a parcel short but I'm glad that you're happy with the tent. The time it take to erect the tent will only get quicker as you become more experienced erecting it.
Our tent was delivered within 48 hours and in a one hour time slot. Very impressed with the service and unbeatable price. No delivery charge - excellent!!
Somerset Camping
Somerset Camping
11 years ago
Thanks for the feedback and I'm glad you've found a tent thats right for you.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Unbeatable prices on quality Vango, Khyam, Coleman and many more tents. Our huge range includes Vango Aspen, Vango Beta, Vango Diablo and prices start from as little as ã20!
