Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

smol Recensioner

Visar alla 33,664 omdömen

Verified Customer

Feefo-verifierat

5 months ago

Vad Verified Customer sa om smol:

Promp delivery and easy to change delivery date.

Adrienn Marshall

smol

5 months ago

We are so happy to hear that you're enjoying our prompt delivery service and that you find it easy to manage your plans. It’s great to know that the flexibility of the subscription is working well for you and helping you stay in control. Thank you for your wonderful support! 💚

Betrodd kund

Feefo-verifierat

5 months ago

Good Customer Service

Customer service has always been good. I’ve been with them for a number of years now and don’t have any complaints.

Adrienn Marshall

smol

5 months ago

We are so happy to hear that you've had such a positive experience with our customer service team over the years—it really means a lot to us. Thank you for being such a loyal part of the smol family and for supporting our vision for the future! 💚

Betrodd kund

Feefo-verifierat

5 months ago

Great, eco-friendly products

Prompt and reliable

Adrienn Marshall

smol

5 months ago

Thank you for your lovely feedback!

Sarah

Feefo-verifierat

GBR

5 months ago

Vad Sarah sa om smol:

I think Smol are great. They're helping the planet, give good value for money, and deliver the products straight to your door! The reordering system is really easy and they send you notifications...

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Adrienn Marshall

smol

5 months ago

We are over the moon to hear how much you love your smol and that our service is making life a little easier for you. It’s great to know that the flexibility of the subscription and our reminder emails are helping you stay in control of your deliveries. Thank you for supporting our vision for the future—your wonderful choices are making a huge difference to our planet! 💚

Donnelly

Feefo-verifierat

5 months ago

Vad Donnelly sa om smol:

Delivered free & to schedule but I’m not sure how the change in delivery will work

Adrienn Marshall

smol

5 months ago

Thank you so much for your lovely review and your amazing support! We are so pleased to hear that your orders are arriving on schedule and that the delivery service is working well for you. If you want to minimise or remove delivery fees entirely, you might enjoy our new grouped delivery option. You can learn more about our grouped deliveries here: https://smol.com/uk/page-smol-delivery-fees-and-grouped-deliveries

Betrodd kund

Feefo-verifierat

5 months ago

Reliable service

Easy to manage subscriptions. In years, only had 1 or 2 deliveries missing and these were replaced.

Judith

Feefo-verifierat

GBR

5 months ago

Vad Judith sa om smol:

Try SMOL, you won’t be sorry

Easy to order or pause ordering. Quick delivery. Excellent products. What’s not to like.

Adrienn Marshall

smol

5 months ago

We're so pleased to hear that you're finding the subscription flexibility helpful! Thank you for your fabulous support!

Lorraine

Feefo-verifierat

GBR

5 months ago

Vad Lorraine sa om smol:

Great service

Adrienn Marshall

smol

5 months ago

Thank you for your amazing feedback and support in our lovely environment.

Betrodd kund

Feefo-verifierat

5 months ago

Good service

Good

Adrienn Marshall

smol

5 months ago

Thank you for your feedback and support!

Dave

Feefo-verifierat

GBR

5 months ago

Vad Dave sa om smol:

love the smol deliveries

Overall really pleased with the quality of the products, and the ease of the service

Kathryn Burkey

smol

5 months ago

So pleased to hear that smol has been a great hit in your home! We are over the moon to hear how much you love your smol and that you are finding our service so easy to use. Thank you so much for your wonderful support and for sharing your amazing experience.