smei Omdömen

We're sorry to hear you had a bad experience with us. We have investigated your complaint and listened to the calls. You are quite right that the policy restriction over flying freehold is not applicable in Scotland and our team failed to notify you of this in good time. We apologise for the oversight and assure you that further training is being carried out to ensure our staff understand this point. We’re sorry you felt the need to insure elsewhere on this occasion. If you would like to discuss your complaint further please contact our customer services team on 0844 855 4602. Jonathan Webber Director

We are delighted to see that you have renewed again through SME this year. We do endeavour to keep our prices competitive and will continue to do so whilst maintaining our prompt and professional service. Lisa Boyes Customer Services Manager

We do appreciate your comments and we will continue to be thorough with any future queries you may have, thank you. Lisa Boyes Customer Services Manager

Thank you for taking the time to comment, we are glad to hear that you are happy with the service provided. Lisa Boyes Customer Services Manager

Thank you for your comments, we are glad to hear that you are happy with the service received. Lisa Boyes Customer Services Manager

We will make sure your comments are forwarded on to Maj, thank you for your feedback. Lisa Boyes Customer Services Manager

Thank you for taking the time to comment. Lisa Boyes Customer Services Manager

We do appreciate you taking the time to respond with such positive feedback, thank you. Lisa Boyes Customer Services Manager

Thank you for your feedback, we are delighted our prompt response times are being adhered to. We will forward your excellent remarks to Des and his manager. Lisa Boyes Customer Services Manager