Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

smei Recensioner

Visar alla 2,568 omdömen

Betrodd kund

10 years ago

Very efficient. I changed my insurance company on the 18th June and my cafe was…

Very efficient. I changed my insurance company on the 18th June and my cafe was flooded out by an upstairs tenant on the 3rd July. How embarrassing! I found the initial person I spoke to extremely...

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Betrodd kund

10 years ago

Very good, after only three weeks with them I had to make a claim due to someone else's stupidity. I felt very embarrassed about it but they were extremely helpful and got things moving.

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

Very helpful & obliging.

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

The basic process went extremely well and was excellent. It was let down by an…

The basic process went extremely well and was excellent. It was let down by an expensive quote for finance through Close Brothers. We were transferred to SME from our previous providers who did not...

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SME Insurance Services

smei

10 years ago

Thank you for your feedback, we will be investigating this matter internally to avoid this happening in the future. I apologise for any inconvenience this may have caused Should you wish to contact me directly regarding this or any other insurance matters, please do not hesitate to contact me on 0330 1344 624 Kind Regards Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

The need to express the reasoning would take more words than those you allow

SME Insurance Services

smei

10 years ago

We are concerned regarding this feedback following your recent renewal. I have emailed you directly with my contact details should you wish for us to investigate any issue you may have regarding the service you received SME Insurance Services. Laura Jones Senior Customer Service Advisor SME Insurance Services 0300 1344 602

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

very happy with the service I received yet again, punctual phone calls, competent information. I…

very happy with the service I received yet again, punctual phone calls, competent information. I have no negative comments to give. thank you.

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

always easy to deal with .

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

very good service.

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

Always provide good products at a very fair price

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

very competent, polite and courteous rang back exactly when they said they would

Köpdatum: 13/06/2016

Betrodd kund

10 years ago

Staff very helpful with small issue I had regarding an amendment to my cover.

Köpdatum: 13/06/2016

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