Silver by Mail Omdömen

Thank you for your feedback, we are sorry to hear that your chain arrived tarnished. All items are quality control checked prior to dispatch and therefore this should not have arrived this way, for which we apologise. In all cases we do ask for the item to showing as being returned before a replacement can be sent. Kind regards Jane@Silver by Mail

Thank you for your feedback, we are sorry to hear of your experience, normally our standard delivery small parcels will fit through a letterbox. From checking we cannot find any record of you contacting us to delay your parcel but would in future suggest you contact our customer services team by email or phone to ensure we can hold your parcel back for you. Kind regards Jane@Silver by Mail

Thank you for your feedback, we are sorry to hear that these earrings were smaller than expected. Sizing's are provided within the product details to try to assist prior to purchase but do understand this can be hard to judge. Please be advised that any unworn item can be returned via our returns portal within our website for an exchange or refund. Kindest regards Jane @ Silver by Mail